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dudleydawson08 Guest
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Posted: Sun Aug 02, 2015 4:42 am Post subject: Tells me my password is \"wrong or not secure enough\& |
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Hi,
Im trying to sign up for your service but each time when i attempt to sign up by entering my ebay username and password it tells me im either entering the wrong password or it is not secure enough. Ok, fine. So i went to ebay as it directed me and changed my password, adding elements to make it more secure. Same message. I don't know what else to do. Please advise. |
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Cupid

Joined: 09 Aug 2007 Posts: 7956 Location: Bristol, UK
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Posted: Sun Aug 02, 2015 7:20 am Post subject: |
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After changing credentials on Ebay I now usually advise people to wait a day or so before using those credentials to log in elsewhere.
That reduces the possibility of Ebay thinking someone is trying to break into your account.
So my advice would be try again tomorrow evening and do not keep trying until then. _________________ Mark |
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Dudleydawson08 Guest
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Posted: Sat Aug 08, 2015 2:02 pm Post subject: Tells me my password is incorrect. It isn't. |
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The problem persists. Changed my password at Gixen's request. Waited days. Tried to log in again. Tells me i have the wrong password. It is not the wrong password. Ive been using eBay just fine. Is there a way to contact someone who actually works at Gixen? |
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Cupid

Joined: 09 Aug 2007 Posts: 7956 Location: Bristol, UK
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Posted: Sun Aug 09, 2015 12:58 am Post subject: |
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Yes, you can contact Mario direct at the support address given on the 'Contact' tab above... he is usually able to respond within a day or so.
Please include your Ebay id, but NOT your password, in any email you send. _________________ Mark |
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Posted: Sun Aug 09, 2015 12:58 am Post subject: |
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