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brett30518 Guest
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Posted: Sun May 25, 2014 7:09 am Post subject: Your account has been suspended for the following reason: T |
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Your account has been suspended for the following reason: Too many failed login attempts (5).
i forgot my new ebay password and now cannot log into gixen even with the correct password. How can i clear this out?
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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Posted: Sun May 25, 2014 7:12 am Post subject: |
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Please try again now, but make sure you verify you have a correct password at ebay first. |
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brett30518 Guest
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Posted: Sun May 25, 2014 10:39 am Post subject: |
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Thanks! Love the gixen. |
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Garcya85 Guest
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Posted: Sun Jul 06, 2014 3:43 am Post subject: |
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I got the same issue and i did not even change my password, only cleared my cookies.
how can i login? have to wait a certain amount of time? |
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Gixen Advertisements

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Posted: Sun Jul 06, 2014 3:43 am Post subject: |
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Cupid

Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK
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Posted: Sun Jul 06, 2014 3:47 am Post subject: |
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Garcya85,
To get a block like this removed you will need to contact Mario via email at the address supplied on the Contact tab above.
Please provide your Ebay id in the email (but not your password).
An explanation as to why you think the block was applied could also speed up resolution for you. _________________ Mark |
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susannemc Guest
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Posted: Sun Jul 06, 2014 3:52 am Post subject: Same issue |
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I have the same issue. First it said that I had a wrong password, I thought that maybe my new ebay password didn't work well on gixen, so I changed it. Nothing.
Then I found out that there was a problem with my proxy followed the steps described here www(dot)gixen.com/whatsmyip.php?username=
about www(dot)gixen.com/proxyconfig.txt and tried again. Now my account has been suspended because of too many failed login attempts (6).
What can I do now? |
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Cupid

Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK
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Posted: Sun Jul 06, 2014 3:56 am Post subject: |
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susannemc,
I think we all need to contact Mario via email, myself included, because I have the same issue.
Only Mario will be able to sort this out, and us meddling may just be making things worse right now. _________________ Mark |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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