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Failure to win auction

 
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runneed
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PostPosted: Thu Aug 23, 2012 9:41 pm    Post subject: Failure to win auction Reply with quote

It seems that Gixen went down right before an auction finished and I had just paid for the Mirror service too... lost an auction to only 4 dollars... Sad
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Cupid



Joined: 09 Aug 2007
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Location: Bristol, UK

PostPosted: Fri Aug 24, 2012 1:48 am    Post subject: Reply with quote

What was the auction id?
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runneed
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PostPosted: Fri Aug 24, 2012 6:13 am    Post subject: Reply with quote

170897184103, it never placed my bid
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mario
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Joined: 03 Oct 2006
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PostPosted: Fri Aug 24, 2012 6:34 am    Post subject: Reply with quote

eBay had an issue around that time, all servers were affected.
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PostPosted: Fri Aug 24, 2012 6:34 am    Post subject:

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ran-d
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PostPosted: Fri Aug 24, 2012 10:48 am    Post subject: Re: Failure to win auction Reply with quote

runneed wrote:
It seems that Gixen went down right before an auction finished and I had just paid for the Mirror service too... lost an auction to only 4 dollars... Sad


I had the same problem. Gixen didn't bid at all and when I tried to log in to Gixen around 8pm HST it would time out. I also subscribe to the mirror site so I am very disappointed. The auction number was 150880501065.
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mario
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PostPosted: Fri Aug 24, 2012 10:57 am    Post subject: Reply with quote

ran-d, I understand your disappointment, but if ebay itself is down, unfortunately there is nothing Gixen can do, with mirror or not. This happens rarely, so you've been very unfortunate this time.
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ran-d
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PostPosted: Fri Aug 24, 2012 1:32 pm    Post subject: Reply with quote

mario wrote:
ran-d, I understand your disappointment, but if ebay itself is down, unfortunately there is nothing Gixen can do, with mirror or not. This happens rarely, so you've been very unfortunate this time.


Hi Mario, understandable but why wouldn't I be able to access the Gixen site?
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mario
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PostPosted: Fri Aug 24, 2012 1:37 pm    Post subject: Reply with quote

ran-d wrote:

Hi Mario, understandable but why wouldn't I be able to access the Gixen site?


Gixen verifies your password with ebay when you log in. It doesn't do it every time (as it keeps a hash to avoid doing it too often), but it does verify it if a hash expires. If eBay is not accessible, it can't verify your password and it will not let you log in. You likely saw Gixen "hanging" when trying to log in, and then some error message. It was Gixen waiting for ebay to respond.
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ran-d
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PostPosted: Fri Aug 24, 2012 2:15 pm    Post subject: Reply with quote

mario wrote:
ran-d wrote:

Hi Mario, understandable but why wouldn't I be able to access the Gixen site?


Gixen verifies your password with ebay when you log in. It doesn't do it every time (as it keeps a hash to avoid doing it too often), but it does verify it if a hash expires. If eBay is not accessible, it can't verify your password and it will not let you log in. You likely saw Gixen "hanging" when trying to log in, and then some error message. It was Gixen waiting for ebay to respond.


I was unable to get to the Gixen home page to even attempt to log in with ebay.
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mario
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PostPosted: Fri Aug 24, 2012 6:25 pm    Post subject: Reply with quote

That must have been an unrelated issue of some kind, because I have no indication that Gixen itself was down. I've received no other reports of it either.
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ran-d
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PostPosted: Fri Aug 24, 2012 11:36 pm    Post subject: Reply with quote

mario wrote:
That must have been an unrelated issue of some kind, because I have no indication that Gixen itself was down. I've received no other reports of it either.


Well what ever it was it worked fine today. Thanks
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