Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

Can't Delete items - HELP

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
reiki_lady
Guest





PostPosted: Wed Jul 06, 2011 10:08 am    Post subject: Can't Delete items - HELP Reply with quote

I have items ready to be bid on and I've changed my mind about one. No matter how I try I cannot delete the item. I have selected the tick box at the side of the item then selected the delete box - nothing. I selected the item again then hit the X at the top of the column - nothing again. I don't want this item - can u help?
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Wed Jul 06, 2011 10:36 am    Post subject: Reply with quote

Yes - and it would have been faster had you provided the item id in the post. What is it?
Back to top
View user's profile Send private message Send e-mail
Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Wed Jul 06, 2011 11:36 am    Post subject: Reply with quote

If anyone else experiences this problem I would suggest editing the snipe to a value of 0, this is valid for Gixen but would never be accepted by eBay.

Any value below the current asking price is not acceptable to eBay but can be set as a snipe value here on Gixen.
_________________
Mark
Back to top
View user's profile Send private message
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Wed Jul 06, 2011 12:14 pm    Post subject: Reply with quote

Mark, this shouldn't happen, ever... if one is unable to delete a snipe, it's a serious problem. In the meantime I found this user's account, and I couldn't see anything being wrong with it.
Back to top
View user's profile Send private message Send e-mail
Gixen
Advertisements





PostPosted: Wed Jul 06, 2011 12:14 pm    Post subject:

Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Wed Jul 06, 2011 3:12 pm    Post subject: Reply with quote

Oh, I agree it shouldn't happen and I can't see any indication that it ever would... or has... but since I can't sit with the original poster and see what they see I'm giving them the benefit of the doubt that it did, at least from their perception of how they think it should work.

I suppose, if we can't get any further indications from users that this is possible we will be forced to conclude that it is indeed impossible and the poster is in some sense mistaken.

Before we do, maybe we should be asking a few more questions... like, which language version of the interface are they using?.. Which browser are they using?... Maybe a few others that I haven't even thought of yet ...
_________________
Mark
Back to top
View user's profile Send private message
logicalogic
Guest





PostPosted: Wed Jul 20, 2011 11:32 am    Post subject: Reply with quote

I have been having this problem too, if you click "Purge completed" it should allow you to edit/delete again.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.