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reiki_lady
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 Posted: Wed Jul 06, 2011 10:08 am Post subject: Can't Delete items - HELP |
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| I have items ready to be bid on and I've changed my mind about one. No matter how I try I cannot delete the item. I have selected the tick box at the side of the item then selected the delete box - nothing. I selected the item again then hit the X at the top of the column - nothing again. I don't want this item - can u help? |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Wed Jul 06, 2011 10:36 am Post subject: |
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| Yes - and it would have been faster had you provided the item id in the post. What is it? |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Wed Jul 06, 2011 11:36 am Post subject: |
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If anyone else experiences this problem I would suggest editing the snipe to a value of 0, this is valid for Gixen but would never be accepted by eBay.
Any value below the current asking price is not acceptable to eBay but can be set as a snipe value here on Gixen.
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Wed Jul 06, 2011 12:14 pm Post subject: |
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| Mark, this shouldn't happen, ever... if one is unable to delete a snipe, it's a serious problem. In the meantime I found this user's account, and I couldn't see anything being wrong with it. |
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Gixen
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| Posted: Wed Jul 06, 2011 12:14 pm Post subject: |
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Cupid
Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK
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| Posted: Wed Jul 06, 2011 3:12 pm Post subject: |
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Oh, I agree it shouldn't happen and I can't see any indication that it ever would... or has... but since I can't sit with the original poster and see what they see I'm giving them the benefit of the doubt that it did, at least from their perception of how they think it should work.
I suppose, if we can't get any further indications from users that this is possible we will be forced to conclude that it is indeed impossible and the poster is in some sense mistaken.
Before we do, maybe we should be asking a few more questions... like, which language version of the interface are they using?.. Which browser are they using?... Maybe a few others that I haven't even thought of yet ...
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logicalogic
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| Posted: Wed Jul 20, 2011 11:32 am Post subject: |
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| I have been having this problem too, if you click "Purge completed" it should allow you to edit/delete again. |
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