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coolpins
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 Posted: Sun Feb 18, 2024 7:07 am Post subject: High bid is not being updated on desktop app |
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The high bid is not being updated for my auctions. Even if I set the 'Price refresh interval' to a low number like 5 or 2 seconds. My bid, however, does get placed by the server.
If I close the app and reopen it, it gets the updated price that is displayed on 'My Snipes' page which is out of date until I refresh it.
And then I have to close and re-open the desktop app to get it correct! This does not work.
Don't know how it might be related, but this used to work until I let my subscription for the mirror expire. I have renewed my subscription. Is there something I'm doing wrong? |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Sun Feb 18, 2024 9:21 am Post subject: |
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So to clarify, you're saying that the updates for the prices in the Desktop Manager, that are taken directly from Ebay from your computer are no longer working ?
But it does update the prices that are taken from the Gixen servers (which only get updated periodically).
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
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| Posted: Sun Feb 18, 2024 10:59 am Post subject: |
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Mark, this is correct, I was able to replicate the problem.
I am looking into this. Note that this does not affect the functionality of Gixen, snipes will still trigger and work fine. |
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Guest
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| Posted: Tue Mar 12, 2024 7:40 pm Post subject: |
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| Any progress on this? I used Gixen again tonight and see no difference in behavior. |
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Gixen
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| Posted: Tue Mar 12, 2024 7:40 pm Post subject: |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
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| Posted: Tue Mar 12, 2024 7:47 pm Post subject: |
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| Unfortunately not yet, it will take some time to resolve. |
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mario
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FastlaneBSA1000
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| Posted: Sat Apr 19, 2025 4:03 am Post subject: Wrong High Bid |
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I also see wrong (low) High Bid figures even when I do a forced refresh and the actual High Bid has been at that higher level for at least 24 hours. This does not seem to be a \"delay\" as Gixen have suggested to others but a real bug that may affect bidding. I have lost several auctions recently where the winning price has been apparently below my Max bid. Could just be timing I guess, but happening more in the last few weeks. worth checking I think and a response about why the forced refresh does not apparently pickup the current High Bid as shown on ebay.
146512578131 |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Sat Apr 19, 2025 4:48 am Post subject: Re: Wrong High Bid |
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| Quote: | FastlaneBSA1000 wrote:
forced refresh... This does not seem to be a \"delay\" as Gixen have suggested to others but a real bug that may affect bidding... a response about why the forced refresh does not apparently pickup the current High Bid as shown on ebay. |
I think there is perhaps some misunderstanding of the functionality here, the 'Refresh Gixen Status' button is so named because it gets the data from the Gixen servers, not the Ebay ones. Those servers are, of course, updated periodically from the Ebay ones, but not as frequently as you can have them updated directly from Ebay via the options on the 'Settings->Preferences' panel within the Desktop Manager, which are handled directly by your own computers resources from within the Desktop Manager.
| Quote: | FastlaneBSA1000 wrote:
146512578131 |
The winning/selling price for that auction was set by the bid that was placed around 2 minutes before the end of the auction. So snipe timing was not an issue, or at least, if it was, that would be a first for this platform. Presumably your bid did not meet the minimum requirements dictated by the bid increment rule ?
The timing of price updates never interferes the sniping process, these are separate operations.
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