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odyssey
Guest
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 Posted: Sun Sep 14, 2008 8:10 pm Post subject: GROUP BID - WON, then GIXEN did not CANCEL following, ERROR |
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Was bidding on four items in one group. Won the first item, the next two were canceled, but then GIXEN bid on the fourth a couple hours later. Now I have won two expensive items and only needed the one.
GIXEN did not cancel all items remaining in the group!
SERIOUS ERROR |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Sun Sep 14, 2008 8:16 pm Post subject: |
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Can you please post your username and/or item numbers? I can't see what happened without this info.
This would, however, be the first time I see a grouped bid not being canceled after a win. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Sun Sep 14, 2008 8:23 pm Post subject: |
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Never mind, found you by looking at the IP number.
The fact is - you added the last auction (second won) AFTER the first one already completed (and was won). Thus it was treated as a completely new group.
The end time of the first auction won is Sun Sep 14 17:10:51 2008
The time you added the fourth item to the group is: Sun Sep 14 17:12:38 2008. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7295
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| Posted: Sun Sep 14, 2008 9:33 pm Post subject: |
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I made a fix that will prevent this from happening in the future (the problem was a consequence of hitting "refresh" after doing an edit).
Refreshing after an edit now will generate an error message. I sent you an email regarding your double-win, I'm ready to help getting this resolved with the seller by covering re-listing fees (or buy the second item myself). |
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Gixen
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| Posted: Sun Sep 14, 2008 9:33 pm Post subject: |
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