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GROUP BID - WON, then GIXEN did not CANCEL following, ERROR

 
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odyssey
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PostPosted: Sun Sep 14, 2008 8:10 pm    Post subject: GROUP BID - WON, then GIXEN did not CANCEL following, ERROR Reply with quote

Was bidding on four items in one group. Won the first item, the next two were canceled, but then GIXEN bid on the fourth a couple hours later. Now I have won two expensive items and only needed the one.

GIXEN did not cancel all items remaining in the group!

SERIOUS ERROR
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6515

PostPosted: Sun Sep 14, 2008 8:16 pm    Post subject: Reply with quote

Can you please post your username and/or item numbers? I can't see what happened without this info.

This would, however, be the first time I see a grouped bid not being canceled after a win.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6515

PostPosted: Sun Sep 14, 2008 8:23 pm    Post subject: Reply with quote

Never mind, found you by looking at the IP number.

The fact is - you added the last auction (second won) AFTER the first one already completed (and was won). Thus it was treated as a completely new group.

The end time of the first auction won is Sun Sep 14 17:10:51 2008
The time you added the fourth item to the group is: Sun Sep 14 17:12:38 2008.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6515

PostPosted: Sun Sep 14, 2008 9:33 pm    Post subject: Reply with quote

I made a fix that will prevent this from happening in the future (the problem was a consequence of hitting "refresh" after doing an edit).

Refreshing after an edit now will generate an error message. I sent you an email regarding your double-win, I'm ready to help getting this resolved with the seller by covering re-listing fees (or buy the second item myself).
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