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I seem to have 2 accounts

 
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200motels
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PostPosted: Wed Apr 29, 2026 11:27 am    Post subject: I seem to have 2 accounts Reply with quote

Hi
Just got a new phone. Trying to log in and going in circles!
I have retrieved two user names, 200motels and motels200.

Can't seem to set a new password.

Can you help?

Thanks
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Joined: 09 Aug 2007
Posts: 8153
Location: Bristol, UK

PostPosted: Thu Apr 30, 2026 2:44 am    Post subject: Re: I seem to have 2 accounts Reply with quote

Quote:
200motels wrote:
I have retrieved two user names, 200motels and motels200.


I presume that was using the method here which lets you know the registered accounts via email ?

Quote:
200motels wrote:
Can't seem to set a new password.


How far have you got following the process referred to in this recent thread ?

Have you got to the point of receiving any emails from that process ?
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200motels
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PostPosted: Thu Apr 30, 2026 11:45 am    Post subject: Reply with quote

Hi

Yes, followed that process. When requesting username I get two emails with the two different usernames as above.

Requesting a new password gets two identical emails (Using 200motels).

Entering the pass code gives no indication of success and can't login

Thanks

John
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Joined: 09 Aug 2007
Posts: 8153
Location: Bristol, UK

PostPosted: Fri May 01, 2026 6:20 am    Post subject: Reply with quote

Quote:
200motels wrote:
Entering the pass code gives no indication of success and can't login


So you do get the point of entering a new password, which isn't rejected... but the new password still does not work when you try to log in again ?

So as not to over complicate what you're doing, just concentrate on reviving one Gixen account at a time, if you need another you can always move on to the second when you've regained access to the first.
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PostPosted: Fri May 01, 2026 6:20 am    Post subject:

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200motels
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PostPosted: Fri May 01, 2026 7:26 am    Post subject: Reply with quote

Sorted.

Thanks for your patience Smile
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