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payment not registered

 
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imagineandmake
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PostPosted: Fri Sep 12, 2025 1:22 pm    Post subject: payment not registered Reply with quote

Paid for subscription using Stripe, payment went through but gixen didn't see it and I have no subscription
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Joined: 09 Aug 2007
Posts: 8004
Location: Bristol, UK

PostPosted: Fri Sep 12, 2025 2:11 pm    Post subject: Reply with quote

Please can you send the details, including your Gixen id, to Mario direct, via email to the support address given on the Contact page and I'm sure he'll sort it it out for you.
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