Lost bid - seller restrictions

[Ionarose]

Good Morning

I placed a snipe for item 187022943382 and although my bid was way above the ending price, I didn't win. The reason listed was \"you are not eligible to bid on this item due to seller restrictions\". Does anyone know what this means? Can sellers stop automatic bids/snipes and if so, how can we find that out when bidding? Thankyou.

[Cupid]

Most often that means that the seller has blocked any bids from you. There are other restrictions that sellers can impose though, like where they are willing to post, how much positive feedback you have, etc.

Have you had any interaction with this seller in the past, favourable or otherwise ?

No, without actually placing a bid you can't know whether such a restriction is in place. It's fair to assume once you've had one response of this kind that the seller has permanently blocked your account though, so there's little point in placing any more snipes with that seller... all you can do at that point is try manual bids to see if the restriction has been removed and contact the seller to see if they are willing to remove that restriction.
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Mark

[Ionarose]

Thanks Mark

It's very odd indeed. I've never bought anything from this seller and I have over 1200 positive feedbacks and none negative or neutral. Maybe it was just a bug in the system? What do you think? Best wishes, Liz

[Cupid]

Hi Liz,

I wouldn't expect it to be a bug in Gixen's system if that's what you mean. It will be as a result of a rejection that Gixen has received back from Ebay... so, if it's a defect, it would be on the Ebay side, and those type of issues with their system, from experience, seem to be extremely difficult to get them to fix, and even when they do it's many months or years, before they do... and some remain for years without being addressed.

Can you recall having ever contacted this seller ? Perhaps about something like shipping costs ? Occasionally interactions that sellers feel are problematic, even for things like this, can cause those sellers to block buyers.

This seller seems to have sold nearly 10,000 items and they've been registered since 01 Dec, 2004 so they have a lot of experience on Ebay.

You could just ask them directly if they have blocked your account, or know of any other reason why bids would not be accepted from your account on their auctions.

I'm assuming that you already checked that they will ship to your country/location ?

If you're not comfortable doing that, an alternative approach is that you could find another one of their auctions, that you are very confident is going to end up selling for more than the current price, and then manually place a low opening bid on that item.. just to see if Ebay let's you do that, or flags up some issue that you are able to address with your account before attempting to snipe any more of this sellers items. If that bid goes through just fine, then I might assume it was a temporary glitch on Ebay, but I'd still keep an eye out to see if it reoccurred, particularly with the same seller.
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Mark

[Gixen]

[jasmine]

Same thing happened to me today never happened before this i have emailed support awaiting reply.

[Cupid]

[Ionarose]

[Guest]

[Cupid]

[Guest]

Hi!
I placed a bid on an item earlier, but I don't live in the UK, my bid wasn't accepted.

AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED

Is there any way I could place a valid bid despite that?

The item wasn?t sold, so it's been relisted 135686467929 , but the current fixed price is too high for me. I?d still be interested, just not at that price. I set the default address to my English buddy's address.

The seller may not be helpful and my buddy may not be able to deal with bidding for me. So I would be happy if you could find a solution without involving the seller or the friend.
Thank you!

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[Cupid]

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[Cupid]