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mark8x10
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 Posted: Mon Jan 27, 2025 3:22 pm Post subject: Subscription |
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My home page says \"Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail.\"
My settings page says \"Your Gixen mirror subscription is good until Sun, Apr 6, 2025.\" (It's January 27 today.)
WTF? |
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mark8x10
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| Posted: Mon Jan 27, 2025 5:03 pm Post subject: Subscription |
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The item sold for $12. I bid $20. eBay item number:176799749168
I lost because Gixen is a shitty service that can't keep track of its own subscriptions. Up yours. |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Tue Jan 28, 2025 5:56 am Post subject: Re: Subscription |
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Please first read this which explains clearly that:
| Quote: | mark8x10 wrote:
Your ebay authorization |
administered from the second section of the settings page (and is not something you pay for), which is the authority that you grant via ebay.com to interact with them via your Ebay account, is a completely different thing from
| Quote: | mark8x10 wrote:
Your Gixen mirror subscription |
which is administered from the first section of the Settings page, and is the thing you do pay for and provides for a number of different benefits to your Gixen account.
| Quote: | mark8x10 wrote:
Gixen is a shitty service that can't keep track of its own subscriptions. Up yours. |
There's no need to apologise, however I am willing to remove this (and this quote of it) at your request... the ball is in your court on that.
_________________
Mark |
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mark8x10
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| Posted: Tue Jan 28, 2025 10:01 am Post subject: Subscription |
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Leave it up, it may help someone else, as your section on this is confusing.
Your page notes \"One of the most common issues that confuse Gixen users is an expired eBay authorization. Unlike what many users assume...\"
If it's a common issue that confuses many users, that's a clue you might want to clarify it. |
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Gixen
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| Posted: Tue Jan 28, 2025 10:01 am Post subject: Subscription |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Tue Jan 28, 2025 10:38 am Post subject: |
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Fair enough, it stays.
I hope you've now resolved this on your Gixen account, with the help of the blog.
Good luck with your future snipes.
For future reference, the forum search (for \"authorization expired\") can also be useful, as this issue has been discussed here many times.
The subject of authorization is also covered in various contexts on the FAQ page. I recommend that every user read the whole of that, at least once.
_________________
Mark
Last edited by Cupid on Tue Jan 28, 2025 10:49 am; edited 2 times in total |
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Ramona
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| Posted: Tue Jan 28, 2025 10:44 am Post subject: Re: Subscription |
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| Quote: | The item sold for $12. I bid $20.
I lost because [...] |
Regardless of your views on Gixen, you have no way of knowing whether your $20 bid would, or would not, have won the auction.
It's entirely possible that the users who won at $12 might have placed a snipe which was higher than $20. (They had certainly placed a bid higher than $12). |
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