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repeters1 Guest
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Posted: Thu Jan 25, 2007 11:17 am Post subject: Cannot log in - says bad password |
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Hi, This looks like a great site only I can't log in. I have no special caracter, just letters and a number but I get the message incorrect password. I double checked to make sure the spelling was correct, I logged in & out of eBay several times with no problem butstill I get the same message on this site. Help?? Thanks, Pete |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7153
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Posted: Thu Jan 25, 2007 11:36 am Post subject: |
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Do you have any special characters in your ebay username? Anything other unusual about your username and/or password? |
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repeters1 Guest
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Posted: Thu Jan 25, 2007 1:24 pm Post subject: Cannot log in - says bad password |
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No, no special characters, just letters and a number. IAs I said, I can log in from eBay's site but your system tells me bad password. |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7153
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Posted: Thu Jan 25, 2007 1:49 pm Post subject: |
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Can you please try again? I turned on more logging, it should provide me with more info. |
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Gixen Advertisements
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Posted: Thu Jan 25, 2007 1:49 pm Post subject: |
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repeters1 Guest
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Posted: Thu Jan 25, 2007 2:23 pm Post subject: Cannot log in - says bad password |
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Just tried. Here's what I got still. "Password is not a match. Could not log you in." |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7153
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Posted: Thu Jan 25, 2007 5:02 pm Post subject: |
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I'm quite puzzled with this - and can't find why this fails for you. Can you test it with a different browser, or even better, different machine? |
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repeters1 Guest
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Posted: Thu Jan 25, 2007 7:54 pm Post subject: Can't log in |
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Yahoo!! I'm in! Don't know what happened but I'm up and bidding .Thanks for the support. This looks like a great site. Can't beat the price or the great support. Thanks again. Pete ![Very Happy](images/smiles/icon_biggrin.gif) |
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MikeH Guest
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Posted: Sat Jan 27, 2007 3:46 am Post subject: Me too! |
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I am hitting the same problem - "Password not a match"
Probably finger trouble the first couple of times , but I tried cut and paste my ID into both the ebay login screen and Gixen. And Ebay lets me in.
There are underscores in my ebay ID, otherwise only upper&lower case alpha in my id/password.
I normally use firefox, but it also does it with IE6
I am in the UK, and normally log in to ebay.co.uk rather than .com - could that be relevant? Auctiva used to display everything as dollars instead of pounds (but it still worked OK), though they have now fixed that. |
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MikeH Guest
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Posted: Sat Jan 27, 2007 3:48 am Post subject: |
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PS - this forum wouldn't let me post the above until I changed pounds and dollars from signs to words.. |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7153
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Posted: Sat Jan 27, 2007 4:53 am Post subject: |
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OK, please don't give up, rather help me fix the problem.
Try one more time, I turned logging on again. It will probably still fail, but I will get more debug information this time. |
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MikeH Guest
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Posted: Sat Jan 27, 2007 10:26 am Post subject: Password not a Match |
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Still won't let me in. ![Sad](images/smiles/icon_sad.gif) |
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mario Site Admin
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Posted: Sat Jan 27, 2007 10:53 am Post subject: |
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And what is your ebay username? You don't have to post it here, it's fine if you email it to me. Do not send your password over email. |
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passing german Guest
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Posted: Thu Feb 01, 2007 1:51 am Post subject: |
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I had the same "password is not a match". Lasted 5min then could log in. Code corruption on server side?
I noticed that I could not get the current price of the items I am bidding on though.
I.E usually I had 2 columns one for my bid, one for the current price. This column has disappeared;??? |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7153
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Posted: Thu Feb 01, 2007 5:41 am Post subject: |
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You would also get this message if connection / signin to ebay timeouts. This started happening last night, I'm working on resolving this.
You can no longer see "current price" column if you have more than 5 scheduled snipes. This is a bandwidth saving measure. |
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