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theendoftime
Guest
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 Posted: Wed Dec 06, 2023 5:48 pm Post subject: Transfer Account - Not Receiving Code? |
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I am trying to transfer my account from one username to another but I am not receiving the confirmation code to my email.
I have checked my junk mail and it is not there either.
I have contacted support_at_gixen.com to notify of this but after 24 hours there has been no response.
Can you please fix this issue Mario? |
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Cupid
Joined: 09 Aug 2007
Posts: 7919
Location: Bristol, UK
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| Posted: Thu Dec 07, 2023 4:53 am Post subject: |
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You have done the right thing by using the support email. Please check that you included all the information about the Gixen ids that you want to transfer from and to (not including any password information though, of course).
There are often more support requests at this time of year so please give him a few days to get through them all.
_________________
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7240
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| Posted: Wed Dec 13, 2023 6:02 pm Post subject: |
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| Please email me and include details. |
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