bought subscription but won't let me use Gixen

[Netmart4]

bought subscription but won't let me use Gixen (re upped previous subscription)

[Cupid]

What error messages are you getting, and at what stage of the process of adding a snipe ?

Or is it error messages generated when Gixen tries to place the snipe, these appear in the form of an error status on the snipe, after the auction has completed ?

Please don't confuse, as others often have, the Mirror subscription (which you pay for) with authorising Gixen to place bids on Ebay on your behalf (which you don't, but have to manually re-enable at least once every 18 months).
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Mark