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Status error

 
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knjasewanastja
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PostPosted: Sun Mar 17, 2019 12:53 am    Post subject: Status error Reply with quote

I have status 'Access Level Upgrade Required In order to proceed, please provide additional details about yourself. Go to ebay.com/up'. What I should do?
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Rickajho
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PostPosted: Sun Mar 17, 2019 2:30 am    Post subject: Reply with quote

Did you receive an email from eBay about this? If it's genuine you should have.

All I can tell you is eBay has placed a restriction on your account which could be for several different reasons. (Fraud attempt on account, weak password, no linked PayPal account, incomplete account info etc.) Check your email and/or log in to your eBay account and check messages on your account there.

Rick
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knjasewanastja
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PostPosted: Sun Mar 17, 2019 9:19 am    Post subject: Status error Reply with quote

I didn't see any emails from eBay about this but I have a warning 'You’ve reached a temporary buying restriction'. I'm new to eBay and I don't have any orders and activity
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Rickajho
Guest





PostPosted: Sun Mar 17, 2019 1:01 pm    Post subject: Reply with quote

As a new account it's sound like they want some additional information to confirm your account. Did you check messages on your eBay account? There should definitely be something there about this.

Rick
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Joined: 09 Aug 2007
Posts: 5689
Location: Bristol, UK

PostPosted: Mon Mar 18, 2019 1:41 pm    Post subject: Reply with quote

I agree with Rick, if it's a new account Ebay is likely to want more information before they will let you bid.

If you don't have any messages from them, it's probably best if you try placing a small test a bid on something to see if they will let you. If that is successful then it's worth trying to actually buy something, and if that works then it is worth trying to use Gixen again. If anything fails and asks you to enter more details, then once you've completed that process you should be good to go with Gixen again.
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