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Currency conversion error

 
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chapandaz
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PostPosted: Sat Oct 13, 2018 12:14 pm    Post subject: Currency conversion error Reply with quote

263797582623 and 263981272266

I am bidding on 2 items from Portugal. EBay bidding is in US$. When I entered my bid in US$ with Gixen it apparently used that number as a foreign currency figure and translated my bid as a much lower (75% lower) US$ bid.
It appears this figure is based on the Portuguese escudo which hasn't been used since 2000 when Portugal switched completely to the Euro.

Even as a Euro figure it would be incorrect. There should be no conversion at all, just US$ all the way. What do you recommend?
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juangrande



Joined: 09 Aug 2007
Posts: 889
Location: San Diego, California, USA

PostPosted: Wed Oct 17, 2018 6:22 pm    Post subject: Reply with quote

It is my understanding that Gixen does not apply any currency conversion at all and simply bids the amount you enter (which will be interpreted by eBay as being in the currency of the auction).

If that is not what happened for you, please email Mario directly at his Gixen support address using the instructions found on the Contact page. Be sure to include your Gixen username so he can look up what actually happened.
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If you don't know where you are going, you will wind up somewhere else.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6331

PostPosted: Thu Oct 18, 2018 7:49 am    Post subject: Reply with quote

You always bid in the currency of the listing, whatever it is. Gixen doesn't do any conversion at all.
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schafx
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PostPosted: Sun Dec 15, 2019 7:53 am    Post subject: Gixen posts wrong bid Reply with quote

In that case, Gixen incorrectly shows the "Current" bid in USD. Screenshot:
i.imgur.com/2jdH6sb.png

Item: 324012835737
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Rsilver326
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PostPosted: Sun Dec 15, 2019 8:03 am    Post subject: Reply with quote

I had same issue. Set secondary status back to inactive and problem is fixed
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Cupid



Joined: 09 Aug 2007
Posts: 5747
Location: Bristol, UK

PostPosted: Sun Dec 15, 2019 8:10 am    Post subject: Reply with quote

Also being discussed here and here.
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Mark
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