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gixen didnt bid

 
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tradem8te2
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PostPosted: Sun Nov 06, 2016 2:44 pm    Post subject: gixen didnt bid Reply with quote

ebay id 222298990883

first time use, got all excited, and heard nothing after the finish time, not even to tell i'd lost. as my bid was not placed.

I cannot find why as the error button keeps sending me to the ebay expired item that i lost.

my gixen bid was higher than the winning bid.

No recriminations, as being the first use i put it down to the learning curve.

But not knowing why is frustrating

t8
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Cupid



Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK

PostPosted: Sun Nov 06, 2016 3:15 pm    Post subject: Reply with quote

What was the status that Gixen gave the snipe after it had completed?
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kickedupglass1
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PostPosted: Tue Nov 29, 2016 6:25 pm    Post subject: Re: gixen didnt bid Reply with quote

tradem8te2 wrote:
ebay id 222298990883

first time use, got all excited, and heard nothing after the finish time, not even to tell i'd lost. as my bid was not placed.

I cannot find why as the error button keeps sending me to the ebay expired item that i lost.

my gixen bid was higher than the winning bid.

No recriminations, as being the first use i put it down to the learning curve.

But not knowing why is frustrating

t8



I just had the same experience. Set up to snipe on two items. Bids never placed. Item 302146064348
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Cupid



Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK

PostPosted: Wed Nov 30, 2016 5:57 am    Post subject: Reply with quote

kickedupglass1,

What status did Gixen give these snipes. after they had finished, on both the Main and Mirror tabs?
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PostPosted: Wed Nov 30, 2016 5:57 am    Post subject:

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Kickedupglass1
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PostPosted: Sat Dec 03, 2016 8:16 pm    Post subject: Not logged in Reply with quote

Cupid wrote:
kickedupglass1,

What status did Gixen give these snipes. after they had finished, on both the Main and Mirror tabs?



It just happened again an hour ago.
Item number 222324501380. Under status it said "sign in information not valid. Wondering how this could be when I have been checking the gixen bid and logging in once a day. Please help I really want to use this service. Thank you![/img]

Also gixen keeps logging me out when I search around or switch from home to community.

I do have a ! in my password.
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Rickajho
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PostPosted: Sat Dec 03, 2016 11:46 pm    Post subject: Reply with quote

I can answer the second part:

Gixen only keeps you logged in for the purpose of creating snipes or viewing your snipes. If you switch to any other page - including the community/forums page - you will be logged out.

To work around that if you want, right click on the Community tab and open it in another browser window.

NB: This has nothing to do with the problem with your snipes. You don't need to be logged in here for gixen to execute snipes - so that's a problem that needs sorting out.
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Cupid



Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK

PostPosted: Sun Dec 04, 2016 1:59 am    Post subject: Reply with quote

Kickedupglass1,

I started to address the other part of your question against the other place you posted this question:

http://www.gixen.com/forum/viewtopic.php?t=8164
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