unable to enter snipes

[mr.splendid]

Been trying to enter different snipes and always encounter this message : Could not add this item - auction number or money format not valid (262304412134, 56).

[nebiwe12345]

same here

[maxmahh]

[paying costumer]

The exact same problem have a accrued to me too, same error message when I try to enter a snipe.
mario, Can you please check it?

[Gixen]

[f_p_m]

here too.

[sharanvlad]

Yep, same here:
Could not add this item - auction number or money format not valid (17211251****, 141).

[bastler71]

If you try to edit one of the existing snipes, changing the maximum bid, the snipe will disappear.

[frankvennix]

Same here. Just 15 minutes left

[mario]

Please try again now. The issue is resolved.

[gordonsilva70]

[tradecentre11]

Problem is back

Could not add this item - auction number or money format not valid

[Guest]

[Cupid]

I agree the issue has recurred... I'll try to get hold of Mario... He may be busy at this time though, so please have patience..
_________________
Mark

[mr_been]

[jkop3934]

I am receiving the same error

[paulapie40]

same problems here too

[jillcccslp]

Same here

[mario]

Please try again now, the issue is fixed now, and I found the root cause, so this shouldn't happen again.

[gordonsilva70]

[anbaseda14]

I receive still the same message:

Could not add this item (201530582221)(1, 255).

Please fix
Thx

[mario]

anbaseda14,

I added this item with no issues. Are you entering the amount correctly, e.g. as 12.34 , without currency symbol?

[Cupid]

anbaseda14,

What do you have set as your target for the Main server on the Settings page?

I am getting the same error as you for that auction, when I have my target set to the United Kingdom... But if I change it to the United States I can add it as a snipe with no issues. I suggest doing that as a work around until this can be investigated further.
_________________
Mark

[anbaseda14]

Thanks very much for the quick reply.
Yeah, I had the UK as a target. Now after changing into the USA the problem is gone.
Thanks again.
I will check it again in a few days if it still does not work under the UK settings.

Thanks

[mario]

I just tried with UK as a target, and it seems fine. Not sure what went wrong.

[Cupid]

I guess since auction 201530582221 has now completed we need some more examples of failures... That one certainly did produce the reported error when I tried adding it, the other day, before it had completed, with a UK target.
_________________
Mark