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Gixen down for 16 hours

 
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Michael
Guest





PostPosted: Thu Dec 10, 2015 5:39 am    Post subject: Gixen down for 16 hours Reply with quote

Glad to see Gixen up and running again.

But what is the situation with programmed snipes when gixen.com is down for prolonged periods like this? Do they go ahead as usual? Or only on the mirror service?

Also, does Gixen have an official blog or social media page where we can see service updates when the main site is down?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7281

PostPosted: Thu Dec 10, 2015 7:27 am    Post subject: Reply with quote

My apology, the problem was very short lived (an hour or so), but I forgot to start the web server afterwards. So while snipes were still executing, you couldn't access the web UI.

I am implementing some safeguards to make sure this doesn't happen again.
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samaxy
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PostPosted: Thu Dec 10, 2015 1:11 pm    Post subject: Gixen down for 16 hours Reply with quote


Yeah, I do hope you set up some safeguards soon. I was getting frantic as I had some snipes going and wondered what the !!! was happening. In desperation I set up another snipe facility to cover my snipes: Not ONE of Gixen's web sites was accessible. However Its good to know that even though we cannot access the site, that our snipes are still going to function.
Cheers
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7281

PostPosted: Thu Dec 10, 2015 1:30 pm    Post subject: Reply with quote

samaxy,

Gixen does not have multiple websites, although I can set up one manually when needed. I never claimed there are multiple websites, only multiple sniping servers.
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Gixen
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PostPosted: Thu Dec 10, 2015 1:30 pm    Post subject:

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oil2loayjr
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PostPosted: Thu Dec 10, 2015 1:43 pm    Post subject: Reply with quote

mario wrote:
My apology, the problem was very short lived (an hour or so),


Hi: It was down a lot longer than an hour, and I pay for 2 accounts so I am not here bitching for no reason. There have been more issues than usual in the last month, at least for me.
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Guest






PostPosted: Thu Dec 10, 2015 4:58 pm    Post subject: Reply with quote

oil2loayjr wrote:
mario wrote:
My apology, the problem was very short lived (an hour or so),


Hi: It was down a lot longer than an hour, and I pay for 2 accounts so I am not here bitching for no reason. There have been more issues than usual in the last month, at least for me.


Quote:

My apology, the problem was very short lived (an hour or so), but I forgot to start the web server afterwards.


Reading comprehension > you
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Guest






PostPosted: Thu Dec 10, 2015 9:32 pm    Post subject: Reply with quote

Anonymous wrote:
oil2loayjr wrote:
mario wrote:
My apology, the problem was very short lived (an hour or so),


Hi: It was down a lot longer than an hour, and I pay for 2 accounts so I am not here bitching for no reason. There have been more issues than usual in the last month, at least for me.


Quote:

My apology, the problem was very short lived (an hour or so), but I forgot to start the web server afterwards.


Reading comprehension > you


Yes, I was not reading it correctly. That makes the one day outage so much better. Sorry.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7281

PostPosted: Fri Dec 11, 2015 3:08 am    Post subject: Reply with quote

oil2loayjr, I explained what happened, admitted my own mistake as part of it and apologized for it. I also took some reasonable steps to avoid that mistake from happening again. If I can help in any other way, please email me, and I will do my best to make you as happy as possible.
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BADBOB2219
Guest





PostPosted: Fri Dec 11, 2015 5:58 pm    Post subject: Reply with quote

Hey big M, your the man! Gixen rules!!! I have 100 bids set up a lot of the time and all my bids when through. Hey, he maned up and admitted the mistake. How many would just BS users? Keep up the good (GREAT) work big M.... There is always more of the same stuff listed.

Thanks
BADBOB
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