offsets

[jabiru7]

I have only just commenced using GIXEN and have also purchased the MIRROR service. I had understood that a different Offset could be set for each of the snipes ( normal and mirror). I find that I can enter a different offset when in edit mode and 'modify'. However when I look back at the item I find that the Mirror offset has changed back to 6 - default. This is not related to just one snipe - it is happening to all items.
I assume I am doing something wrong. Can someone assist ? thanks

[Cupid]

What have you got set as your default offsets on the Settings page?

Does altering the Mirror default offset make any difference to the problem you are experiencing?
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Mark

[Guest]

[Cupid]

OK, that is helpful research, thank you... This is something Mario will need to look into... For a more speedy resolution you might wish to email him direct at the support address given on the 'Contact' tab above. Always include your Ebay id, but never your password.

You could also consider referring back to this thread so that you don't have to type out the issue again from scratch.

Mario usually tries to reply within a day or so.
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Mark

[Gixen]

[Cupid]

I have not been able to reproduce this fault using my own Ebay/Gixen account.
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Mark

[thomanorre]

I cannot understand this message: javascript:emoticon('')There is little or no reason to keep bid offset lower than 3 seconds. You get no advantage with it, quite the opposite - bid increment rule works against you, and you also dramatically increase chances of your snipe being late. I just entered my bid details and the message came up, yet I hadn't altered any of my settings. I then tried to alter the offset but it just changes back to 6 where it had been. I am in the United Kingdom, so I changed the main target server to UK as it was sitting at USA. I do not have a Mirror account so I didn't bother with the mirror server setting. Why am I getting the above message? Should I perhaps leave the main target server setting at USA? This message only came up now and never before. Is it maybe to do with the time difference? Can anyone help please?

[rickajho]

themannore: It has been my understanding that you cannot change the default 6 second offset unless you have paid for the mirror service.

So on one level I'm wondering why you got that message at all, or that gixen is even allowing you to (try to) enter an offset on a non-mirror account. On another level this might explain even more for Mario if there are issues going on with offsets on mirror accounts.

[Cupid]

thomanorre,

I agree with everything in rickajho's response. I think Mario needs to look into why you are getting the message, at all, if you do not have a Mirror subscription.

Just to expand on the questions you asked:

1> The reason for the message is that there is a disadvantage to bidding later since you allow more snipe bids to have been placed before yours is registered, so the auction price is more likely to be high enough that your bid gets rejected by ebay because though higher than the current price it is not at least one bid increment more.. this is Ebay's 'bid increment rule' and can result in you losing auctions to another bidder even though you were perhaps prepared to pay even a little bit more than they were. I also agree with the sentiment of the message your bid only needs to be later than anyone can realistically react to, it does not have to be the last bid, there are disadvantages, as explained, in actually trying to be the very last, and in my view those disadvantages far outweigh the possibility of anyone being able to or even wanting to react to your having placed a bid, in the last 6 seconds of the auction.

2> I recommend having your settings such that your target is to the site that you most often use and/or is associated with your home location. I see this is what you have now done, I don't think there is any good reason to change it back. The advantage is only in the circumstances where you wish to raise an issue about the auction with Ebay after the purchase, then they force you to use (well, at least, they used to, I have no recent experience) the site where the bid was placed and the laws local to that site apply in any dispute. Some prefer their later bid to be targeted at a different site since that gives a little more protection if Ebay decide to roll out changes that affect sniping on your local site, they rarely update all international sites at the same time.

The message is not related to any time differences, it should only come up when you select an offset, and have the option to have it applied, of less than 6 seconds.
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Mark

[thomanorre]

[Cupid]

Thanks thomanorre,

If you have specific instances of failures (now, or in the future) please could you post the auction numbers and any other relevant information (especially the status given the snipe by Gixen after the auction closes) so that they can be investigated and hopefully fixed if indeed there is an issue. The more information regarding things not working as you expect the better to improve the service, for everyone. That is how the service has become as good as it is now, over the years. I see it as a truly community effort, in that respect, and without people reporting issues in detail we wouldn't be able to move forward as successfully as we have so far.

I have not seen Mario post on a thread regarding the 3 second snipe warning message appearing in error, but that does not mean he is not aware of it, or indeed that he has not already taken measures to fix the defect, I don't know.

If anyone sees that issue again and would like a more speedy resolution I recommend emailing Mario direct at the support address given on the 'Contact' tab above. He, most often, is able to respond within a day or so, you might also wish to direct him to this thread since we now have some more detailed discussion of it here, from more than one source.
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Mark