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vetrpaer Guest
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Posted: Fri Nov 01, 2013 9:45 pm Post subject: UNKNOWN ERROR ? |
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Hello
That's twice the Gixen I lost the auction is what is stated: UNKNOWN ERROR
what does this mean?
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lttf Guest
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Posted: Fri Nov 01, 2013 11:23 pm Post subject: Re: UNKNOWN ERROR ? |
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Yeah me too! Status: UNKNOWN ERROR (3)... 4 Auctions at all, that i lost that way. PLEASE GIXEN... Find the bug |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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Posted: Sat Nov 02, 2013 1:05 am Post subject: |
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Please post here or email me item ids for which this happened, and I will most likely be able to find out more about what caused it. |
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vetraper Guest
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Posted: Sun Nov 03, 2013 12:33 am Post subject: Response to Mario |
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I had two items that were not successful, that's the last one that failed
Closed auction 370927720975 UNKNOWN ERROR (6)
thank you |
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Gixen Advertisements

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Posted: Sun Nov 03, 2013 12:33 am Post subject: Response to Mario |
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Cupid

Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK
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Posted: Sun Nov 03, 2013 1:22 am Post subject: |
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vetraper,
It would also be useful to know if the snipe was Mirrored and if so what the status was for this snipe on the Mirror tab? _________________ Mark |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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Posted: Sun Nov 03, 2013 12:21 pm Post subject: |
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vetraper, ebay returned the following reason why it couldn't accept your bid:
We are sorry but the item you selected may not be purchased due to Seller shipping restrictions, country specific import/export or other relevant restrictions. |
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j_wezl Guest
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Posted: Sat Jan 04, 2014 5:09 am Post subject: UNKNOWN ERROR (3) |
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Had UNKNOWN ERROR (3) 2X last night on items 310830830292 AND 321285125656. Sold for less than my max bid but it didn't get my bid in. I use these sellers all the time. The mirror service had same error. This has happened a couple other times this week. |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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Posted: Sat Jan 04, 2014 5:39 am Post subject: |
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j_wezl, this happens when ebay displays an additional login screen after Gixen already logs in. At this point I do not know why, except that it's account related in some way, and affects only a tiny fraction of users. I am adding additional logging to try to understand why this happens. |
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71rainer Guest
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Posted: Mon Jan 06, 2014 2:04 am Post subject: same UNKNOWN ERROR (3) |
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no. 251413475938
at ebay germany,
if this helps you.
next auction i won without any problems. |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7267
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Posted: Mon Jan 06, 2014 7:51 am Post subject: |
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71rainer, it seems that the seller limited who can bid on this item. Below is the text Gixen received on the response page while trying to place a bid.
Eingeschränkter Käuferkreis
Fehler
Der Verkäufer hat für diesen Artikel einen eingeschränkten Käuferkreis festgelegt und verkauft nur an Käufer, die bestimmte Voraussetzungen erfüllen.
Sie können aus folgenden Gründen für diesen Artikel nicht bieten bzw. ihn nicht kaufen:
Sie haben entweder kein PayPal-Konto, oder Ihr PayPal-Konto ist nicht Ihrem eBay-Mitgliedskonto zugeordnet. Wir empfehlen die Eröffnung eines PayPal-Kontos. Damit wird das Bezahlen noch einfacher, sicherer und bequemer. Bei PayPal anmelden | PayPal-Konto vorhanden |
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71rainer Guest
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Posted: Tue Jan 07, 2014 10:29 am Post subject: same UNKNOWN ERROR (3) |
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yes, the message means that the auction was restricted for paypal-customers only.
but in the auction itself there was not such a restriction, and i do have a paypal account. don´t know what happened, never had this problem before. |
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71rainer Guest
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Posted: Tue Jan 07, 2014 10:38 am Post subject: same UNKNOWN ERROR (3) |
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my paypal-account was not linked with my ebay-account.
i´ve done it now, hope that helps, but as i said there was no restriction for paypal only, credit card was accepted too. |
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Cupid

Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK
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Posted: Tue Jan 07, 2014 12:44 pm Post subject: |
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Unfortunately these restrictions are not evident on the auction page, it is only when you come to bid that Ebay blocks the bid with the failure message like the one that Mario posted above.
The choice to have the restriction is chosen by the seller when they list the item... not many sellers choose that restriction which is probably why you have never had this problem before.
Yes, what you have done to link your Paypal account to your Ebay account was what was required to prevent this restriction from affecting your bids. This is the only way that Ebay knows, for sure, that you do have a Paypal account. _________________ Mark |
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71rainer Guest
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Posted: Wed Jan 08, 2014 4:14 am Post subject: same UNKNOWN ERROR (3) |
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I see, thank you very much. |
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