Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

bids not placed due to network error

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
bless_its_pointed_little_
Guest





PostPosted: Mon May 06, 2013 12:19 pm    Post subject: bids not placed due to network error Reply with quote

Hi Mario,

I had about 20 snipes placed this afternoon/evening. The first ones all executed, but the last 7 all returned the statement 'Network Error (1)'.
Was this a general gixen problem or something specific to my (mirror) account? If there's any problem my end I would like to correct it prior to placing my next bids.

Many Thanks

PS One of the affected items was 310661413315
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon May 06, 2013 2:05 pm    Post subject: Reply with quote

My best guess at this point is that ebay had an issue at the moment, or was doing something that was short-lived, since both servers which work completely independently of each other experienced the same connectivity problem. I would not change anything, it's unlikely this will happen again.
Back to top
View user's profile Send private message Send e-mail
Neu!2000
Guest





PostPosted: Sat Jul 27, 2013 2:47 pm    Post subject: Network Error (1) Reply with quote

I just paid for Gixen premium to gain fault tolerance. Gixen failed to fire on my first attempt... What's up?
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Jul 27, 2013 4:15 pm    Post subject: Reply with quote

Neu!2000,

There was indeed a double network error from both main and mirror servers for this auction. Either eBay had a very short-lived error, or it was a remarkable coincidence, as I don't see any other users having a network error nowhere close that end time.

It's highly unlikely that you will experience the same problem again. Please email me and I will either refund or double your mirror subscription length, your choice.
Back to top
View user's profile Send private message Send e-mail
Gixen
Advertisements





PostPosted: Sat Jul 27, 2013 4:15 pm    Post subject:

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.