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2006lynr
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 Posted: Thu Apr 11, 2013 6:15 pm Post subject: Changed password on Ebay |
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| I changed my Ebay password and Gixen doesn't accept the change. How can I continue using Gixen? Thanks. Lyn |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Thu Apr 11, 2013 6:40 pm Post subject: |
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| Lyn, after changing your password it can take up to 24 hours for ebay to stop inserting captcha images. Wait for 24 hours, do not try to log in to Gixen during this time, then try again. |
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2006lynr
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| Posted: Sat Apr 13, 2013 11:40 am Post subject: Ebay Password gets lost when I switch off my PC |
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| Hi Mario. Still having a problem with Gixen not accepting my new Ebay password. I lose my Gixen account info once I switch off my PC. If I enter my new Ebay password again on Gixen, my bid info is still there. How do I fix this so my PC doesn't have 2 remain on indefinately if I want to place a bid? Thanks again. Lyn |
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Cupid
Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK
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| Posted: Sat Apr 13, 2013 11:49 am Post subject: |
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Lyn,
I'm confused, are you able to log into Gixen using your new ebay credentials, or not?
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Mark |
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Gixen
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| Posted: Sat Apr 13, 2013 11:49 am Post subject: |
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2006lynr
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| Posted: Sat Apr 13, 2013 3:50 pm Post subject: |
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Hi Cupid.
I don't have a problem logging into Ebay with my new password and as long as I keep my PC switched on, Gixen seems to pick up my Ebay password. As soon as I switch off my PC and turn it back on, Gixen doesn't except my Ebay password. I have to retype it in and then its great till I switch off my PC again! All help appreciated. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Sat Apr 13, 2013 4:39 pm Post subject: |
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OK, when you say "Gixen does not accept my password", please tell me:
1) What interface do you use? Do you log in through web, or do you use Gixen Desktop Manager?
2) What do you mean by "Gixen does not accept password"? What error message do you get? |
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2006lynr
Guest
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| Posted: Sun Apr 14, 2013 4:36 pm Post subject: Ebay new password is not seen by Gixen |
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Hi Mario,
Thanks for all your input.
I did forget to tell you that I had no problem with Gixen when I've changed my Ebay password over the last few months. This appears to be a new problem that I'm having.
I use Win XP and Internet Explorer version 8.0.6001.18702
I log in directly from a saved search on IE and not from my desk top.
I've tried switching off my PC again and I have the same problem each time. Ebay is fine with my new password. When I log into Gixen, the message that I receive is as follows: Password is not a match. Ebay has refused your password. If I go back to the password on Gixen each time that I log in and retype the new password, I can access Gixen at any time, as long as I don't switch my PC off.
Thanks. Lyn |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7267
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| Posted: Mon Apr 15, 2013 8:45 am Post subject: |
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2006lynr,
Please do not login from a saved search or a bookmark. If you have to use a bookmark, bookmark http://www.gixen.com and nothing else. You have to log in every time. |
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2006lynr
Guest
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| Posted: Wed Apr 17, 2013 6:19 pm Post subject: Problem logging into Gixen with new Ebay password |
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Hi Mario.
I do log in on www.gixen.com, but this still doesn't work with my new Ebay password. Why do I need to put in my new password each time that I log in and why doesn't Gixen recognize my new Ebay password? Has this something to do with the cookies not saving my new password? Thanks again. Lyn |
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Cupid
Joined: 09 Aug 2007
Posts: 7969
Location: Bristol, UK
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| Posted: Fri May 03, 2013 3:09 am Post subject: |
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Lyn,
You need to give more explanation as to what is going wrong for you... as Mario asked above:
| Mario wrote: | | What do you mean by "Gixen does not accept password"? What error message do you get? |
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Mark |
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