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I can]t input any bids!

 
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LeoV
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PostPosted: Fri Mar 16, 2012 9:11 am    Post subject: I can]t input any bids! Reply with quote

Hello!
Today I can't input any bids. In all auction I get "Could not add this item "
I tried to input my watch list - all auctions marked as ENDED. It' wrong!
I think any problem with system watch in GIXEN. Check please!
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mario
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Joined: 03 Oct 2006
Posts: 7241

PostPosted: Fri Mar 16, 2012 9:17 am    Post subject: Reply with quote

Can you give me your username? Email me if you don't want to post it here. At least one item id would also be helpful.
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LeoV
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PostPosted: Fri Mar 16, 2012 10:18 am    Post subject: Reply with quote

No problem!
My user neame Leonid-77777
Item, for example, 320864065835
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mario
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Joined: 03 Oct 2006
Posts: 7241

PostPosted: Fri Mar 16, 2012 10:38 am    Post subject: Reply with quote

I am not sure why it doesn't work for you - I logged in to your account and added that item (with 0.01 bid) with no issues. Watchlist also worked, but it was slow, as you have *many* items in your watchlist (I subsequently deleted imported items).

Are you using the English site, web interface?
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Gixen
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PostPosted: Fri Mar 16, 2012 10:38 am    Post subject:

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LeoV
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PostPosted: Fri Mar 16, 2012 10:43 am    Post subject: Reply with quote

Yes, I'm on eBay.com
I tried logout and again login to GIXEN - not working.
I see your bid but I can't to bid for any item!

For example:

Could not add this item (290683064310)(1).
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LeoV
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PostPosted: Fri Mar 16, 2012 10:45 am    Post subject: Reply with quote

And I tried Opera and Mozilla with same result
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Fri Mar 16, 2012 10:49 am    Post subject: Reply with quote

What did you enter in the "maximum bid" field? It should be number only, such as 12.34
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LeoV
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PostPosted: Fri Mar 16, 2012 10:53 am    Post subject: Reply with quote

Mario, I'm using GIXEN every day for several bids! About 5-15 bids per day!
I have problem only today!
And when I load my watch list all of items has status ENDED! ??? Why?
I think problem with any option (i did not change options!) or system watch of GIXEN.
How do you think?
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LeoV
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PostPosted: Fri Mar 16, 2012 11:11 am    Post subject: Reply with quote

OK! Thank you!
Now OK!
Thank you again!
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dcov8097
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PostPosted: Fri Mar 16, 2012 11:31 am    Post subject: Having same problems as leo Reply with quote

I am having the same problems as leo above was. All items listed as Ended and the same error message that the item cannot be added. Thanks for your fast responses to problems with Gixen. I am on my second year of paid subscription and would highly recommend the service to anyone who wants to win items on eBay.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Fri Mar 16, 2012 11:40 am    Post subject: Reply with quote

Ah, found the problem.

Yesterday I switched the DNS to another web server so that I can do some updates. Apparently some ISPs are very slow to update their DNS records, as your requests were still going to the old one. I finished the updates in the meantime, and enabled it, so you should be able to add items now.

Thank you for reporting this problem.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Fri Mar 16, 2012 11:42 am    Post subject: Reply with quote

I just checked, and all Gixen DNS records have a TTL of 1 hour, so this shouldn't have happened.
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zmisheva
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PostPosted: Mon Mar 19, 2012 8:36 am    Post subject: Could not add this item (330617559589)(1) Reply with quote

Hi,

I have exactly the same problem at the moment.

"Could not add this item (330617559589)(1)."
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7241

PostPosted: Mon Mar 19, 2012 8:56 am    Post subject: Reply with quote

zmisheva, this is a buy-it-now-only item, you can't snipe these. There is no point.
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zmisheva
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PostPosted: Mon Mar 19, 2012 11:04 am    Post subject: Reply with quote

Argh, pardon me. I have to be sleeping.
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