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Account verification required by eBay, could not log in

 
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mango
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PostPosted: Sun Feb 05, 2012 8:14 pm    Post subject: Account verification required by eBay, could not log in Reply with quote

Sniper can go through. The staus is 'Account verification required by eBay, could not log in'. Waste almost 2/3 of my sniper. Hope this problem can be solved quickly.
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mango
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PostPosted: Sun Feb 05, 2012 8:15 pm    Post subject: Re: Account verification required by eBay, could not log in Reply with quote

mango wrote:
Sniper CAN'T go through. The staus is 'Account verification required by eBay, could not log in'. Waste almost 2/3 of my sniper. Hope this problem can be solved quickly.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sun Feb 05, 2012 8:30 pm    Post subject: Reply with quote

Gixen can't solve this problem for you - you have to log in to both your ebay and paypal accounts and check that there are no outstanding issues, and resolve any verification steps required by ebay/paypal.
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cmet8181
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PostPosted: Mon Feb 06, 2012 7:33 am    Post subject: Same issue.... Reply with quote

Same thing happened to me yesterday, not sure why. Any assistance would be appreciated.
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Gixen
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PostPosted: Mon Feb 06, 2012 7:33 am    Post subject: Same issue....

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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Feb 06, 2012 7:53 am    Post subject: Reply with quote

If you email me, I will provide you with the exact page Gixen received. They are logged.
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free-your-soul
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PostPosted: Tue Feb 07, 2012 5:48 pm    Post subject: Same issue Reply with quote

Same thing happened to me few day,Any assistance would be appreciated.
eBay item id number 320840089236
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Tue Feb 07, 2012 8:41 pm    Post subject: Reply with quote

Please email me so that I can provide you with the logged response page.
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sl
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PostPosted: Thu Feb 09, 2012 7:23 am    Post subject: Reply with quote

yes, this problem become a common problem, I met severals times since Feb and lost some items I really want..
Does ebay changed any rule?
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Thu Feb 09, 2012 7:32 am    Post subject: Reply with quote

It started in the last month or so - it's quite possible, if not likely, that this is due to using a sniping service. eBay wants to verify that user's account hasn't been hijacked, so they ask for some verification from the user.

Apparently they send an email outlining verification steps. Have you received any?
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PostPosted: Thu Feb 09, 2012 5:00 pm    Post subject: Reply with quote

mario wrote:
It started in the last month or so - it's quite possible, if not likely, that this is due to using a sniping service. eBay wants to verify that user's account hasn't been hijacked, so they ask for some verification from the user.

Apparently they send an email outlining verification steps. Have you received any?


Thanks for answer.

No, I did not receive any mail about verification steps, has anyone receive it? how about the content?thanks.
Does it mean if do not process the verification, then can not use sniper?
thanks.
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free-your-soul
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PostPosted: Thu Feb 09, 2012 10:21 pm    Post subject: Reply with quote

I did not receive any mail about verification steps too,I can bid on eBay and I can bid buy it now,only can not bid from Gixen.
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Fri Feb 10, 2012 2:52 am    Post subject: Reply with quote

Anonymous wrote:
how about the content?thanks.


Mario will be able to show you the page that Gixen received from eBay if you email him, please include your eBay id and the item number in the email.

Anonymous wrote:
Does it mean if do not process the verification, then can not use sniper?
thanks.


Every time Gixen is sent pages it can not process by eBay it will not be able to proceed and place your bid.

It is likely that eBay will ask again if you don't verify your account with them.
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Mark
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sl
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PostPosted: Fri Feb 10, 2012 7:01 am    Post subject: Reply with quote

free-your-soul wrote:
I did not receive any mail about verification steps too,I can bid on eBay and I can bid buy it now,only can not bid from Gixen.


Yes, the same to me.... Crying or Very sad
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Fri Feb 10, 2012 7:16 am    Post subject: Reply with quote

Please email me, I will provide you with an original page Gixen received from ebay. I think that will be helpful.
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sl
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PostPosted: Fri Feb 10, 2012 8:23 am    Post subject: Reply with quote

Cupid wrote:
Anonymous wrote:
how about the content?thanks.


Mario will be able to show you the page that Gixen received from eBay if you email him, please include your eBay id and the item number in the email.

Anonymous wrote:
Does it mean if do not process the verification, then can not use sniper?
thanks.


Every time Gixen is sent pages it can not process by eBay it will not be able to proceed and place your bid.

It is likely that eBay will ask again if you don't verify your account with them.


Thanks for explaination.
I wonder what can I do if I did not receive any mail from ebay?

does it mean that all the sniper software will not be functional if not get verified from ebay or only Gixen can not do it? thanks.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Fri Feb 10, 2012 8:28 am    Post subject: Reply with quote

sl wrote:

I wonder what can I do if I did not receive any mail from ebay?


Email me - there are two types of messages received, and they indicate what steps you need to take.

sl wrote:

does it mean that all the sniper software will not be functional if not get verified from ebay or only Gixen can not do it? thanks.


Most likely you won't get a better result with other software / services as well.
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sl
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PostPosted: Fri Feb 10, 2012 9:29 am    Post subject: Reply with quote

mario wrote:
sl wrote:

I wonder what can I do if I did not receive any mail from ebay?


Email me - there are two types of messages received, and they indicate what steps you need to take.

sl wrote:

does it mean that all the sniper software will not be functional if not get verified from ebay or only Gixen can not do it? thanks.


Most likely you won't get a better result with other software / services as well.


Thanks a lot mario for your fast reply and explaination.

I have mailed you.

Please also let me know how to verify the ebay account if possible. thanks so much.
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PostPosted: Fri Feb 10, 2012 11:31 pm    Post subject: Reply with quote

HI, mario, I have mailed you, hope you can receive that and answer me, thanks.
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mango
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PostPosted: Sat Feb 11, 2012 3:10 am    Post subject: Reply with quote

mario wrote:
sl wrote:

I wonder what can I do if I did not receive any mail from ebay?


Email me - there are two types of messages received, and they indicate what steps you need to take.

sl wrote:

does it mean that all the sniper software will not be functional if not get verified from ebay or only Gixen can not do it? thanks.


Most likely you won't get a better result with other software / services as well.


Mario, I have emailed you. Thanks.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Feb 11, 2012 7:18 am    Post subject: Reply with quote

I fixed this now - Gixen now considers this screen as "being logged in", and subsequent bid succeeds, so it's not a show stopper.

My apologies for not figuring this before - I made a wrong assumption.
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sl
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PostPosted: Sat Feb 11, 2012 5:02 pm    Post subject: Reply with quote

mario wrote:
I fixed this now - Gixen now considers this screen as "being logged in", and subsequent bid succeeds, so it's not a show stopper.

My apologies for not figuring this before - I made a wrong assumption.


HI, mario

I sent you mail twice but have not got reply.
But as you just said, do you mean the problem was fixed and we will not meet this problem in future? thanks.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Feb 11, 2012 5:10 pm    Post subject: Reply with quote

I have not received any email to which I have not reply, not sure why I haven't received it.

Yes, this problem is gone now.
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