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how to un-install snipe

 
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brynderwyn
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PostPosted: Mon Jan 23, 2012 11:31 pm    Post subject: how to un-install snipe Reply with quote

Hi, Snipe is not working for me and I want to un-install, problem is I can't find it on my list of installed programs. I'm not a computer techie, so can someone please let me know how to delete this program. I have found it in the Accessories list, but not when I go into the un-install from the control panel.
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mario
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Joined: 03 Oct 2006
Posts: 7267

PostPosted: Mon Jan 23, 2012 11:44 pm    Post subject: Reply with quote

If you refer to GDM, there is no installation - all there is in that directory (gdm executable, image file, and three dlls). There are no additional files or registry entries.

Why is it not working for you?
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brynderwyn
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PostPosted: Tue Jan 24, 2012 2:38 am    Post subject: snipe not working properly Reply with quote

Sometimes I get the message below, and sometimes I get a timed out message.

'Password is not a match. Could not log you in.

eBay refused your password. Please check the following:

1) Try to log in with the same username/password combination directly at the ebay website. If this fails, you have to resolve the problem with ebay directly.

2) If you use multiple languages / locales, check that your keyboard is set to the right one.

3) Some special characters presented a problem for Gixen in the past. If you use an unusual character in your ebay password, please let us know what it is (never email your full password, just the character in question).

4) If you changed your ebay password, the new password applies to Gixen as well. All the snipes scheduled with the old password are invalid and you have to re-enter them. You can no longer see the old sniping entries.
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Tue Jan 24, 2012 4:01 am    Post subject: Reply with quote

Is this from the Gixen Desktop Manager?

If it is, are you able to log into the Gixen website with the same credentials?
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Mark
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PostPosted: Tue Jan 24, 2012 4:01 am    Post subject:

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brynderwyn
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PostPosted: Tue Jan 24, 2012 5:46 am    Post subject: cant log in Reply with quote

I have tried but I get that message, password incorrect.
Can someone please just tell me how to get rid of the program/?
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Tue Jan 24, 2012 6:13 am    Post subject: Reply with quote

You can just delete it if that is what you want... wouldn't it be better for you to get it working though?

What was it that said your password is incorrect?

Was it the Gixen web interface here or the Gixen Desktop Manager on your computer?
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