Snipe did not place

(speedhead) · Guest

I am a paid subscriber. Placed a snipe on an item 12 hours before it ended. The auction did not end early, and I was the only bidder, why?

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

For this to be investigated please can you supply the auction number?
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Mark

(speedhead) · Guest

160665613971

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

OK nothing obvious... Mario will be able to look into it further now that you have provided auction number... if you would like someone else to help can you additionally provide the statuses that Gixen provided you after the auction finished, both for the Main and the Mirror.

I assume that you live in the US as that item is only available for shipping there?
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Mark

Gixen · Advertisements

(speedhead) · Guest

I live in Canada, but have a US shipping address that is registered with Ebay and PayPal. I have never had any trouble before with items that will only ship to Continental US.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

People have reported before that it is the registered address that eBay uses and not the shipping address (as it should) when working out whether to block bids.

Bids only get blocked when a seller specifically chooses the option only to ship to their own country... most sellers do not select that option so on most occasions where your account was registered is not significant.

I am not saying that is what happened in your case, only Mario can determine that, I'm just explaining a possible scenario.
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Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

I can definitely confirm that registration address is what matters. I don't understand why that's so, but that's how it is. If you need something shipped to the US and see this frequently, open a new ebay account with that US address on ebay.com.

Sumflow · Guest

mario wrote:

.. registration address is what matters. I don't understand why that's so, but that's how it is.

They know what the registration address is before the auction, so they use it. Sellers have no way of knowing what shipping address we are going to use until we choose it after the auction has been won. I have had bids refused for registering in Hawaii USA when I was a higher bidder.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

Yes, however there is a "registration address" that you can change. Even if you change it, including the country, and you think you now have a US account, restriction still applies.

Somewhere in their system, ebay has recorded "registration country" (that you can't see) and you cannot change it.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

Do you think it makes a difference which eBay site you register from?

So perhaps:

.com = America
.co.uk = United Kingdom
.ca = Canada
etc.

.. or is it the country that you first set your registration address to be no matter which site you do that from?
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Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7267

That I don't know, as usually country site is used for registration if one exists.

Sumflow · Guest

I had a bid rejected because I was in Hawaii from a seller in Concord, CA. She had no idea where I was going to want it sent! After she sold at the lower price we communicated and she lifted the restriction on Hawaii. I don't think the country code had anything to do with it. Hawaii is still, unless they took it back, in the United States.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

This is the first I have heard about restrictions being placed on specific American States, normally the issue only manifests at the country level.
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Mark

Sumflow · Guest

It was auction # (330576172732)

Currently $32.00 (1 Bids)
High bidder
1***0

Your max bid $63.48
Seller lyndilov

Listing ended at
Mon Jun 20 17:00:35 HST 2011
Last updated at
Mon Jun 20 17:01:06 HST 2011

I am not complaining or anything. She understood that she lost out, and said that she would lift the restriction. I changed my address. Sometimes I take delivery at my post office box, sometimes at a street address.

Cupid · Joined: 09 Aug 2007 Posts: 7970 Location: Bristol, UK

Did she explain exactly what restriction she had in place that she thinks blocked your bid, and had subsequently been lifted?
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Mark

Sumflow · Guest

There is a word for people who are motivated by money, that is why I am only a buyer. PowerSeller over at auctionbytes reported an issue with, "Do not allow bids/sales" checked globally to AK/HI, on November 4th 2011. I did not need to know this.