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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Jun 26, 2025 10:36 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">The 10 day extension / reduction is based only on whether you have an active recurring subscription or not. You should still have 365 days if you cancel. <br /> <br />Please email me your username and if there is a problem I will fix this.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Jun 26, 2025 6:25 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Ah yes, there is a discount for having a recurring subscription, so if you cancel it before the next payment you should always expect the term to be reduced because you're getting the service at a lower cost than those that do pay for a yearly subscription individually each year, when you are effectively only doing what they are in terms of the frequency of payments. <br /> <br />Specifically the cost difference is $11.95 as opposed to $9.99, so by cancelling you should only really expect to get (9.99/11.95)*365 days service which equals 305 days... a reduction of 60 days... so, if you're only seeing a 10 day reduction you're still winning on this deal.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>biddy**</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Jun 26, 2025 3:48 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Thanks for the reply. Just to clarify, I used a recurring PayPal subscription, but cancelled it afterwards. My account was only extended by 355 days instead of 365, which has happened more than once. <br /> <br />Ive reviewed the terms and conditions, and there’s no mention of any 10-day deduction when cancelling auto-renewal. snipes that would execute after your subscription runs out... Or do you think there's going to be a gap during which you lack the full service ?</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>biddy**</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Jun 25, 2025 6:33 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Recurring subscription via paypal</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Jun 25, 2025 2:09 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Can you clarify whether it's a non-recurring or a recurring subscription that you have been signing up for ?</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>biddy**</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jun 24, 2025 11:26 pm<span class="gen"> </span> Post subject: Annual Subscription Period Shortened by 10 Days – No Resp</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Dear Admin, <br /> <br />I’ve recently renewed my Gixen Mirror subscription again and noticed a recurring issue with the subscription length. Despite paying for a full year, the service consistently deducts 10 days from the expected duration. This has now happened twice. <br /> <br />The first purchase was on June 23, 2024, via PayPal for a 1-year subscription. Initially, the expiry date was correct, but when I checked again, it had been moved to June 13, 2025 — exactly 10 days short. The same issue occurred with my most recent renewal for 2 years. <br /> <br />I’ve emailed support twice regarding this, but unfortunately, I haven’t received any response. <br /> <br />If I’m paying for a 365-day subscription, I expect to receive the full duration — not 355 days. Could you please clarify why this happens and how it can be corrected?</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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