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Alpha
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PostPosted: Sat Aug 29, 2020 2:22 am    Post subject: Change password Reply with quote

How can I change my password? I don't see any option to do so. I pretended to forget my password to get a recovery link to my email but I haven't received anything in like 30 minutes.
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Cupid



Joined: 09 Aug 2007
Posts: 6320
Location: Bristol, UK

PostPosted: Sat Aug 29, 2020 3:59 am    Post subject: Reply with quote

It sounds like you have found the correct link, accessible from the Sign Up page.

If you are having trouble receiving the link, I'd first recommend looking in your Spam folder as it may have got redirected there.

Are there any other emails that you do receive from the Gixen domain ?

If you continue to have this issue then please contact Mario direct at the support address given on the Contact tab above and he should be able to send you a link direct.
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adrien
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PostPosted: Mon Aug 31, 2020 6:49 am    Post subject: Reply with quote

Yeah just type a gibberish password and try to login, then you should have the option to recover it after.
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Cupid



Joined: 09 Aug 2007
Posts: 6320
Location: Bristol, UK

PostPosted: Mon Aug 31, 2020 11:26 am    Post subject: Reply with quote

I don't think there is ant need to deliberately type in gibberish is there ?

I've provided the required link and stated where else you can access it.

If that doesn't work Mario can provide further assistance, via email.
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