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Auto renewal selected previously but expiry reminder receiv

 
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g6hni
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PostPosted: Mon Aug 24, 2020 4:14 am    Post subject: Auto renewal selected previously but expiry reminder receiv Reply with quote

According to my PayPal receipt from last year I am set to auto renew my subscription to Gixen in about 10 days, but I have just received an email telling me that my subscription is about to expire and to take action ???

So do I now need to renew it manually, or am I still OK and it will do it automatically ?
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Cupid



Joined: 09 Aug 2007
Posts: 6280
Location: Bristol, UK

PostPosted: Mon Aug 24, 2020 5:30 am    Post subject: Reply with quote

If you log into your Paypal account you should be able to see if it's still set to renew.

Is it possible that you cancelled the renewal at some stage after you set it up and paid for the first year ?
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mario
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Joined: 03 Oct 2006
Posts: 6556

PostPosted: Mon Aug 24, 2020 7:36 am    Post subject: Reply with quote

Please email me and include your username, and I will add 10 days to your subscription to avoid this warning of being sent prematurely. My apology about that.
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