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ssateneth Guest
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Posted: Sun Feb 02, 2020 6:14 pm Post subject: gixen missed my bid, \"NETWORK ERROR\" what happe |
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ebay item ID 233477150234
i put in a max bid of $161.67 but it sold for $91. gixen telling me "NETWORK ERROR". I re-authed ebay on the new this morning and it is showing active in my settings on both ebay interface and legacy interface (informational).
what happened, what can i do to fix it?
my gixen user is ssateneth
for some reason i cant post as my username ssateneth |
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JLSCARDS1974 Guest
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Posted: Sun Feb 02, 2020 8:18 pm Post subject: |
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Same thing happened to me. I did not get an error, but only one snipe went through. All the rest did not go through for some reason.....lost out on a few auctions. I already had a "Active", but re-authorized it again after I found out I lost the auctions. |
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kevin164 Guest
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Posted: Sun Feb 02, 2020 8:24 pm Post subject: all under price |
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Got the update authorization email so i did that - Had auctions lined up about 8 items all ended under asking price including one with no bids - so it may need a while to sort out the re - authorization |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7241
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Posted: Mon Feb 03, 2020 7:19 am Post subject: |
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The network error on main server was legitimate (this happens), and mirror seems to have failed because of invalid authorization. Have you changed your ebay password after granting authorization to Gixen by any chance? If so, re-authorize Gixen on the settings page. |
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Gixen Advertisements

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Posted: Mon Feb 03, 2020 7:19 am Post subject: |
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jlscards1974 Guest
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Posted: Mon Feb 03, 2020 7:23 am Post subject: |
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I did not change my password. |
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ssateneth Guest
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Posted: Mon Feb 03, 2020 7:46 am Post subject: |
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Same, I did not change my ebay password. The authorization says it's active on my settings page. |
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Cupid

Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK
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Posted: Mon Feb 03, 2020 9:26 am Post subject: |
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When Mario finds the authorisation is the issue, it's best to re-authorise it anyway.
I don't think we know all the reasons why the authorisation is marked as invalid by Ebay, yet. Sometimes it can also take a while to then get reflected on the Settings page where you renew it. _________________ Mark |
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foresterdon Guest
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Posted: Tue Feb 04, 2020 1:18 am Post subject: |
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Cupid wrote: | When Mario finds the authorisation is the issue, it's best to re-authorise it anyway.
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Item 402055074637 lost NETWORK ERROR
I re-authorised at least twice in last few weeks but still it failed.
Fortunately it has been relisted with Make Offer. but still very disappointed. |
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Cupid

Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK
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Posted: Tue Feb 04, 2020 5:00 am Post subject: |
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foresterdon wrote: | NETWORK ERROR |
Is that the same on both the Main and the Mirror tabs ? _________________ Mark |
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mario Site Admin

Joined: 03 Oct 2006 Posts: 7241
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Posted: Tue Feb 04, 2020 10:12 am Post subject: |
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foresterdon, my apology, I am looking into how this happened, and investigating whether there was a problem at the time, or if this was caused by a bug. Let me know if you don't get a similar deal to what you missed. |
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foresterdon Guest
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Posted: Wed Feb 05, 2020 2:25 am Post subject: |
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mario wrote: | foresterdon, my apology, I am looking into how this happened, and investigating whether there was a problem at the time, or if this was caused by a bug. Let me know if you don't get a similar deal to what you missed. |
402055074637
Seller relisted and I bought it at the same price - so no loss, although very fortunate.
You sent out several requests to re-authorise. I responded to the first, accurately reflected in the settings. When other requests arrived I thought i should do as you said and re-authorise again despite the first seeming to have been accepted. This was just a short while before the Gixen snipes were timed for. Perhaps it fell between re-authorisation updates as these seem to take a while to activate.
A second snipe minutes later with the same seller went through OK. |
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