Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Seller does not provide shipping to your region - bid faile

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
robbj
Guest





PostPosted: Mon Sep 30, 2019 11:33 am    Post subject: Seller does not provide shipping to your region - bid faile Reply with quote

Hi -

I today had a bid fail on eBay UK with this error, which I have not seen before. My primary eBay address is in the UK, as for this eBay ID it always has been, and the seller clearly provides shipping to the UK. Hence I'm perplexed as to why this failed.

I wonder if a couple of other 'factors' could be impacting this ?
1. I do have a separate eBay ID on eBay Australia, but that's never been connected to Gixen so I don't see the connection. Perhaps something has been cached somewhere, though.
2. I put in a lower manual eBay bid for this item a few hours before (with my same eBay UK ID), to make sure I was going to clear any reserve that had been set. This was the first bid on the item, and was accepted fine. I was then outbid, given my 2nd bid failed as above.

All suggestions gratefully received.

Thanks!
Back to top
Rickajho
Guest





PostPosted: Mon Sep 30, 2019 10:32 pm    Post subject: Reply with quote

Are you sure the eBay UK account is the one that has the gixen authorization to bid and not account the eBay account with the Australia address?

I would suggest logging in here and checking your authorization status by clicking the Settings button. That won't tell you which eBay account is authorized, but the number of days remaining might clue you in.

You should also check both your accounts on eBay and see if one, both or the wrong one is authorized in your eBay settings. In your eBay settings it's under Site Preferences > General Preferences > Third Party Authorizations. Look for Mario's name there.

Check both eBay accounts for what's showing as your Primary Shipping Address too.

Did you ever set up more than one gixen account pointing at one of your eBay accounts, which can cause all manner of problems?

Rick
Back to top
robbj
Guest





PostPosted: Tue Oct 01, 2019 12:11 pm    Post subject: Reply with quote

Hi - you were right, my Gixen account was authorised against the AU rather than UK account. I must have inadvertently re-authorised using the wrong credentials. Thanks for the pointers as to where to look! Rob
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2019 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.