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Connection failure

 
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jn82
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PostPosted: Wed Sep 18, 2019 10:55 pm    Post subject: Connection failure Reply with quote

Just signed up for Gixen for the first time. Successful with login but came to screen to push green button to continue ( for free forms? ) and received a connection failure message preventing me to go further. Please advise on how we can fix, than you.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6287

PostPosted: Thu Sep 19, 2019 5:58 am    Post subject: Reply with quote

What green button? Can't recall any green button in Gixen UI. Can you please send a screenshot of this to support@gixen.com?
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jn82
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PostPosted: Thu Sep 19, 2019 1:25 pm    Post subject: Connection failure Reply with quote

the green button I am referencing is where it says "continue". Once I do that an error message appears and says there is a connection failure for the add on feature for the free forms.
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jn82
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PostPosted: Fri Sep 20, 2019 4:57 pm    Post subject: Connection failure Reply with quote

Have not heard back from my last message. Can someone help me to fix getting past the error message I am receiving??
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Rickajho
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PostPosted: Sat Sep 21, 2019 2:19 pm    Post subject: Reply with quote

Nppe. Never seen a "green button" after login or anything about "free forms".

That sounds like you have malware or spyware trying to redirect URL's. When was the last time you did a thorough virus scan on your system?

Rick
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