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Unable to add a snipe because of 4 cent balance due

 
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Mizpetunia
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PostPosted: Wed Aug 28, 2019 2:44 pm    Post subject: Unable to add a snipe because of 4 cent balance due Reply with quote

Hi, I used the free snipes for a few items, and now have recurring subscription paid. I am trying to add a snipe and it tells me I need to pay -.04 cents. I go to settings, but there is nothing I see where I can pay this 4 cents.
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Cupid



Joined: 09 Aug 2007
Posts: 5649
Location: Bristol, UK

PostPosted: Thu Aug 29, 2019 2:51 am    Post subject: Reply with quote

I suggest emailing Mario direct at the support address given on the Contact tab above.
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mario
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Joined: 03 Oct 2006
Posts: 6264

PostPosted: Thu Aug 29, 2019 8:31 am    Post subject: Reply with quote

I assume you use pay-per-snipe. Please email me - I would like to see what's happening. You shouldn't be prevented from placing snipes because of such a small balance.
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Cupid



Joined: 09 Aug 2007
Posts: 5649
Location: Bristol, UK

PostPosted: Fri Aug 30, 2019 7:59 am    Post subject: Reply with quote

If it were a 'Pay-Per-Use balance' I don't think it could be described as 'recurring' though, could it ?
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