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		| PrRo1bW44 Guest
 
 
 
 
 
 
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				|  Posted: Wed Feb 13, 2019 10:12 am    Post subject: new name and id, now  gixen membership not  recognized. |   |  
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				| I was asked to enter new Gixen user name and pw. Now Gixen does not recognize my membership and does not allow me to use additional features as mirror and bid time. My old Gixen user name PrRZapCrb and pw still let me enter and bid using mirror and bid time. What do I do? |  | 
	
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		| juangrande 
 
  
 Joined: 09 Aug 2007
 Posts: 890
 Location: San Diego, California, USA
 
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				|  Posted: Wed Feb 13, 2019 9:41 pm    Post subject: |   |  
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				| Please email Mario directly at his Gixen support address as given on the Contact page.  Supply him with both your old and new Gixen username so he can track this down. _________________
 John
 
 If you don't know where you are going, you will wind up somewhere else.
 --- Yogi Berra
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		| Cupid 
 
  
 Joined: 09 Aug 2007
 Posts: 8033
 Location: Bristol, UK
 
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				|  Posted: Thu Feb 14, 2019 4:09 am    Post subject: |   |  
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				| Have you tried using the Mirror transfer form, available from the Settings page, in order to transfer your subscription from your old to your new account ? _________________
 Mark
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