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Error: \"eBay authorisation token status: could not ob

 
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MrKot
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PostPosted: Tue Jan 29, 2019 11:25 am    Post subject: Error: \"eBay authorisation token status: could not ob Reply with quote

Hi, I've received the following error when I try to login -

"eBay authorisation token status: could not obtain, please try again.

Warning: Cannot modify header information - headers already sent by (output started at /usr/local/apache2/htdocs/gixen/home_main_1.phg:599) in usr/local/apache2/htdocs/gixen/home_main_1.php on line 702

Please wait...

[Redirect message]"

It then redirects to a page that simply reads "Error occurred. Please try again."

Thanks,

C
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Cupid



Joined: 09 Aug 2007
Posts: 5677
Location: Bristol, UK

PostPosted: Tue Jan 29, 2019 2:08 pm    Post subject: Reply with quote

How many times did you 'try again' ?

Is MrKot your Gixen id (and not your Ebay id) ?
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MRKot
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PostPosted: Tue Jan 29, 2019 11:51 pm    Post subject: Reply with quote

Many, many times. Just tried again this morning and getting the same error.

My actual username is CMKot19.

Thanks.
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Cupid



Joined: 09 Aug 2007
Posts: 5677
Location: Bristol, UK

PostPosted: Wed Jan 30, 2019 4:19 am    Post subject: Reply with quote

OK,

Mario will need to look into that; if he does not respond to this thread please email him direct at the support address given on the Contact tab above, please also mention this thread so that he can additionally respond here for the benefit of others that may experience a similar issue.
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MrKot
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PostPosted: Wed Jan 30, 2019 6:36 am    Post subject: Reply with quote

Great, thanks!
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CMkot19
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PostPosted: Sat Feb 02, 2019 3:15 am    Post subject: Reply with quote

Hi All, no word from Mario yet but I think I've managed to fix this by logging into the mobile site on my phone and then re-authorising my ebay account from there.

I had to do it twice as the first time Gixen still said it was expired / expiring soon but after the second time that new error message went away too.
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mario
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Joined: 03 Oct 2006
Posts: 6275

PostPosted: Sun Feb 03, 2019 9:06 am    Post subject: Reply with quote

Here is the important part - the eBay session id is generated when you open a settings page. If you wait longer than 5 minutes after opening it before you click on the re-authorize link, it will expire.

I will think about how to improve this - but in the meantime just refresh the settings page before clicking on re-authorize link.
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