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Expiry Notice

 
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FreedomRydr
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PostPosted: Mon Jan 28, 2019 9:17 am    Post subject: Expiry Notice Reply with quote

When using the Gixen desktop app, I get a notice and big red letters on top of the window, that says:
Your Gixen subscription has expired or will expire in 10 days.
Go to Settings page and update your subscription.


When I go to my Settings page it says (in part):

Settings for user f***domrydr:
Gixen Mirror Subscription Status:
Your Gixen mirror subscription is good until Mon, Nov 25, 2019.

eBay authorization token status: Active.
Your eBay authorization for eBay account f***domrydr expires on Sun, Jul 5, 2020.

Am I missing something? As I read this, I do not see an expired subscription, nor an expiration in 10 days.

Please clarify the status of my account/subscription, and why I am getting this notice.

Thank you
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Cupid



Joined: 09 Aug 2007
Posts: 5693
Location: Bristol, UK

PostPosted: Mon Jan 28, 2019 1:30 pm    Post subject: Reply with quote

That is interesting.

Do you only have one Gixen id that you are logged into on both the Desktop Manager and here on the web interface ?
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Rickajho
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PostPosted: Tue Jan 29, 2019 3:05 am    Post subject: Reply with quote

At any time did you create more than one gixen account pointing to the same eBay account?

Rick
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moose10101
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PostPosted: Wed Jan 30, 2019 4:30 am    Post subject: Reply with quote

I'm getting the same message, even though I renewed the authorization less than two weeks ago, and the settings page says it's good until July, 2020.

This is the only Gixen account I've had attached to this eBay account.
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juangrande



Joined: 09 Aug 2007
Posts: 888
Location: San Diego, California, USA

PostPosted: Wed Jan 30, 2019 6:05 pm    Post subject: Reply with quote

The error posted by the OP is:

Your Gixen subscription has expired or will expire in 10 days.
Go to Settings page and update your subscription.


Did you check when your Gixen subscription expires? Remember, this is different than the eBay authorization for Gixen.

If your Gixen subscription expires, your scheduled snipes will still be placed.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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