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Made payment of 6.00, but no mirror.

 
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Cruiser2
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PostPosted: Mon Jan 13, 2020 3:20 pm    Post subject: Made payment of 6.00, but no mirror. Reply with quote

I got on Gixen to make a snipe. Was told I could no longer use my user name and password and that I had to make a new username and password, which I did. I paid my $6 to renew my subscription also. When I log on using my old username and password, the message tells my I have to make a new one. When I log on with my new username and password, I can get on, I can make snipes, but I don’t have mirror. But I have to wait for the countdown timer, and a message comes up saying I have to pay for my mirror subscription, which I already did. How does this get fixed so I can get mirror and not wait for the countdown timer??
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6487

PostPosted: Mon Jan 13, 2020 3:52 pm    Post subject: Reply with quote

You can transfer your mirror subscription from one account (Gixen username) to another from the Gixen settings page (either account). There is a link that will take you to the automated form.

If this doesn't help, please email me and include all the information (old, new usernames).
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