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login going around in circles

 
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premsparky
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PostPosted: Thu Jul 27, 2017 4:58 am    Post subject: login going around in circles Reply with quote

I mistakenly changed my gixen password to the same as my ebay password and now cannot log in as it sends me around in circles. please advise how to deal with this.
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PostPosted: Thu Jul 27, 2017 4:58 am    Post subject: login going around in circles

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premsparky
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PostPosted: Thu Jul 27, 2017 5:03 am    Post subject: Reply with quote

To clarify, changed user name and password to the same as ebay. now ebay sends me back to re register gixen saying that username already exists.
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Joined: 09 Aug 2007
Posts: 5582
Location: Bristol, UK

PostPosted: Thu Jul 27, 2017 5:59 am    Post subject: Reply with quote

Do not try logging into gixen.com with those credentials, that will send you round in circles.

So, to clarify... if your account has been transitioned successfully you should be able to log into gixen.net using the Gixen credentials and pressing the 'Log In Now' button, whether or not those credentials are the same as your Ebay ones.

It is not advisable to have them the same but we can't stop you doing that if you really want to.

If you can't log into gixen.net then your account hasn't transitioned properly.

Once you are logged in you can re-establish the link between the accounts, if necessary, by selecting the link to that option, near he top of the Settings page.
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