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slacklinez
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PostPosted: Fri Apr 07, 2017 5:15 am    Post subject: Error log not found. Please contact Gixen support (3). Reply with quote

Is the "mirror " version of the software more reliable than the free version.
Missed an auction yesterday item number 222457384469.
Considering the Mirror version but don't want to pay for it if it doesn't work better than the free software.
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PostPosted: Fri Apr 07, 2017 5:15 am    Post subject: Error log not found. Please contact Gixen support (3).

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Cupid



Joined: 09 Aug 2007
Posts: 5505
Location: Bristol, UK

PostPosted: Fri Apr 07, 2017 5:25 am    Post subject: Reply with quote

That is the point of having a second server working for you, and why it was named the Mirror subscription.

Since Mario has reported a network error at the hosting facility used for the Main servers was the cause if this (see threads just below yours), and the Mirror server is hosted elsewhere, it is most likely that having a Mirror subscription would have helped, on this occasion.
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Slacklinez
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PostPosted: Fri Apr 07, 2017 6:39 am    Post subject: Error log not found. Please contact Gixen support (3). Reply with quote

Thanks Mark
Were transactions processing normally on the Mirror server during the timeframe of the network error at the hosting facility that caused the failure on my bid?
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Cupid



Joined: 09 Aug 2007
Posts: 5505
Location: Bristol, UK

PostPosted: Fri Apr 07, 2017 8:52 am    Post subject: Reply with quote

As far as I am aware they were.

I think Mario would have mentioned it if they were not.

The Mirror server(s) run in a completely different hosting facility and have been designed to be as independent as possible from the main facility, so things like network faults at the main facility don't affect the Mirrors operation.

Since the web interface (also used, internally, by the Desk Top Manager) is also hosted at the same facility as the Main sniping operations that is often affected at the same time as sniping operations are affected there.. but that is the primary link between the interface and the actual sniping software, otherwise they too are independent of one another, certainly one can operate without the other.
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