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Disable Password Lockout

 
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shutala
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PostPosted: Mon May 15, 2017 11:21 am    Post subject: Disable Password Lockout Reply with quote

Is there a way to remove the 1hr lock-out. I don't understand why it locks the account out for 1hr after 3 attempts, when I am using the same device.

Can this be removed from my account?

Thanks.
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PostPosted: Mon May 15, 2017 11:21 am    Post subject: Disable Password Lockout

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Cupid



Joined: 09 Aug 2007
Posts: 5542
Location: Bristol, UK

PostPosted: Tue May 16, 2017 12:42 am    Post subject: Reply with quote

No, it can't be removed because it is there to protect the whole service.

If people were allowed to make many invalid attempts to log in, which are then passed on to Ebay for checking, it makes it look like Gixen is a method that can be used to try to hack accounts. Quite rightly, Ebay would block such a service permanently.

Surely it isn't too much to ask you to get you credentials correct the vast majority of the time ?
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