can not log in

41-1101 · Guest

can not log in!

Cupid · Joined: 09 Aug 2007 Posts: 7926 Location: Bristol, UK

What error message do you receive ?

Is it something like 'not a match' ?

Have you ever managed to log in here via the web interface, successfully ?

Are you using the Gixen Desktop Manager ?

Over what time period have you not been able to log in ?... I advise that if you are unable to log in one day, don't try again until at least 24 hours later. That is because if Ebay take action against your account, that prevents you from logging in via a remote location, they usually only do so for a day or so.
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Mark

pau00 · Guest

Another common reason for Gixen login failure is eBay requesting account verification (rather than a captcha). A solution is as follows:
Open a new tab IN THE SAME BROWSER. Go to ebay.com. Sign out, then try to sign back in. EBay will ask a security question + send a verification code to your email or phone. Answer the question, enter the code, and confirm contact information to complete the login. Stay logged in to eBay. Go back to Gixen tab (IN THE SAME BROWSER) and try logging in to Gixen again -- it should work now.