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not sniping

 
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kitso8685-2qr35hs
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PostPosted: Thu Oct 06, 2016 12:40 pm    Post subject: not sniping Reply with quote

I recently paid for another year subscription but twice now this has failed to place my bids . I have missed out on items because ofit . Why is this happening? Thank you
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Cupid



Joined: 09 Aug 2007
Posts: 7928
Location: Bristol, UK

PostPosted: Fri Oct 07, 2016 1:38 am    Post subject: Reply with quote

What status is Gixen giving these snipes on both the Main and Mirror tabs after the auction has completed.

Is kitso8685-2qr35hs your Ebay id?
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PostPosted: Sat Oct 08, 2016 6:18 am    Post subject: Reply with quote

Hi yes that is my user id. It says password failure or similar. I recently changed ebay password but uupdated on here at the same time .
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Cupid



Joined: 09 Aug 2007
Posts: 7928
Location: Bristol, UK

PostPosted: Sat Oct 08, 2016 11:41 am    Post subject: Reply with quote

Are you certain you entered that snipe after having used your new credentials to log in to Gixen?

In any case I now advise people not to use Gixen for a day or so after changing credentials.. Ebay can think that type of behaviour (changing credentials and then logging in elsewhere) looks like a hijack of the account and can thus take action that prevents you logging in.

As it is, it is unlikely to happen again, after a day or so, but if it does then please provide example auction ids so that Mario can look into it further.
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Last edited by Cupid on Sun Oct 09, 2016 2:09 am; edited 1 time in total
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PostPosted: Sat Oct 08, 2016 11:41 am    Post subject:

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PostPosted: Sat Oct 08, 2016 7:36 pm    Post subject: Reply with quote

Hi yes to above.
one that didn'twork is
252560853779
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