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		ec_t_one Guest
 
 
 
 
 
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				 Posted: Tue Jun 28, 2016 2:35 pm    Post subject: UNKNOWN ERROR (1) ? | 
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				I put in a scheduled bid for an Ebay auction.
 
Ebay item #142032581373
 
 
 
This scheduled bid did not go through. The scheduled bid was higher than the winning bid.
 
 
 
I received "UNKNOWN ERROR (1)"
 
 
 
Does anybody know what is UNKNOWN ERROR (1) ? | 
			 
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		mario Site Admin
  
  Joined: 03 Oct 2006 Posts: 7297
 
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				 Posted: Tue Jun 28, 2016 8:29 pm    Post subject:  | 
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				| It's a timeout. Sorry about that, I hope you can find a similar item again. | 
			 
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		Nubiwan Guest
 
 
 
 
 
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				 Posted: Wed Jun 29, 2016 11:33 am    Post subject: ebay item 331889693066 | 
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				| Can we avoid this by increasing the bidding time before the auction ends?  Do we have that capability.  Happened to me for the first time in over 5 years yesterday. | 
			 
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		Cupid
 
  
  Joined: 09 Aug 2007 Posts: 8040 Location: Bristol, UK
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				 Posted: Thu Jun 30, 2016 12:47 am    Post subject:  | 
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				The best way to mitigate this is to have a Mirror subscription on your account, since then two servers in different locations attempt to do the same thing.
 
 
With a Mirror subscription where you can select the offset, there are now some retries that can be made when you select an offset at or above 6 seconds. Below that if the time-out occurs at the point where the bid is to be submitted there is not enough time to retry the bid. _________________ Mark | 
			 
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		Gixen Advertisements
  
 
 
 
 
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				 Posted: Thu Jun 30, 2016 12:47 am    Post subject:  | 
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		lensmeister2011 Guest
 
 
 
 
 
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				 Posted: Thu Jun 30, 2016 3:34 pm    Post subject: Unknown Error | 
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				Hi Mario,
 
 
I too got the Unknown Error on my bid item 2 days ago - my bid price was higher - lost the bid and when I check Gixen it shows unknown error. 
 
 
I have a mirror subscription - both main and mirror were set to 4 seconds - should it just have been 6 seconds ? Is that the main reason because of time out due to not enough time to snipe again ? or is there something else like eBay prompting for verification at the time of the snipe that causes unknown error ? 
 
 
Thanks,
 
 
Colin | 
			 
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		mario Site Admin
  
  Joined: 03 Oct 2006 Posts: 7297
 
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				 Posted: Sat Jul 02, 2016 5:58 am    Post subject:  | 
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				Colin, let me see, I need to check this - what is the item number?
 
 
"Unknown error" can be many things, it merely means it was something Gixen did not expect. So I need to check the logged return page to see what exactly caused it. | 
			 
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		lensmeister2011 Guest
 
 
 
 
 
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				 Posted: Sun Jul 03, 2016 5:01 pm    Post subject: Unknown Error | 
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				Hi Mario,
 
 
The item number is 222164227702.
 
 
Thanks.
 
 
Colin
 
 
P.S - now I am also getting the ebay verification thing and my snipes are cancelled - I guess I will have to try the SOCKS workaround thingy.
 
 
 
 	  | mario wrote: | 	 		  Colin, let me see, I need to check this - what is the item number?
 
 
"Unknown error" can be many things, it merely means it was something Gixen did not expect. So I need to check the logged return page to see what exactly caused it. | 	 
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