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UNKNOWN ERROR (1) ?

 
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ec_t_one
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PostPosted: Tue Jun 28, 2016 2:35 pm    Post subject: UNKNOWN ERROR (1) ? Reply with quote

I put in a scheduled bid for an Ebay auction.
Ebay item #142032581373


This scheduled bid did not go through. The scheduled bid was higher than the winning bid.


I received "UNKNOWN ERROR (1)"


Does anybody know what is UNKNOWN ERROR (1) ?
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mario
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Joined: 03 Oct 2006
Posts: 7254

PostPosted: Tue Jun 28, 2016 8:29 pm    Post subject: Reply with quote

It's a timeout. Sorry about that, I hope you can find a similar item again.
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Nubiwan
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PostPosted: Wed Jun 29, 2016 11:33 am    Post subject: ebay item 331889693066 Reply with quote

Can we avoid this by increasing the bidding time before the auction ends? Do we have that capability. Happened to me for the first time in over 5 years yesterday.
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Cupid



Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK

PostPosted: Thu Jun 30, 2016 12:47 am    Post subject: Reply with quote

The best way to mitigate this is to have a Mirror subscription on your account, since then two servers in different locations attempt to do the same thing.

With a Mirror subscription where you can select the offset, there are now some retries that can be made when you select an offset at or above 6 seconds. Below that if the time-out occurs at the point where the bid is to be submitted there is not enough time to retry the bid.
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Mark
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PostPosted: Thu Jun 30, 2016 12:47 am    Post subject:

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lensmeister2011
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PostPosted: Thu Jun 30, 2016 3:34 pm    Post subject: Unknown Error Reply with quote

Hi Mario,

I too got the Unknown Error on my bid item 2 days ago - my bid price was higher - lost the bid and when I check Gixen it shows unknown error.

I have a mirror subscription - both main and mirror were set to 4 seconds - should it just have been 6 seconds ? Is that the main reason because of time out due to not enough time to snipe again ? or is there something else like eBay prompting for verification at the time of the snipe that causes unknown error ?

Thanks,

Colin
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mario
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Joined: 03 Oct 2006
Posts: 7254

PostPosted: Sat Jul 02, 2016 5:58 am    Post subject: Reply with quote

Colin, let me see, I need to check this - what is the item number?

"Unknown error" can be many things, it merely means it was something Gixen did not expect. So I need to check the logged return page to see what exactly caused it.
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lensmeister2011
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PostPosted: Sun Jul 03, 2016 5:01 pm    Post subject: Unknown Error Reply with quote

Hi Mario,

The item number is 222164227702.

Thanks.

Colin

P.S - now I am also getting the ebay verification thing and my snipes are cancelled - I guess I will have to try the SOCKS workaround thingy.


mario wrote:
Colin, let me see, I need to check this - what is the item number?

"Unknown error" can be many things, it merely means it was something Gixen did not expect. So I need to check the logged return page to see what exactly caused it.
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