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lost auction with my snipe high than sell price

 
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dezhood_37
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PostPosted: Fri Feb 19, 2016 5:08 pm    Post subject: lost auction with my snipe high than sell price Reply with quote

Item ID: 331776887781

Le Roy " Ace" Gutowsky,Detroit Lions Football,Matchbook Cover,1934,Rare!! (by sadl-ethe)
ENDED 13.99 4.24 USD BID UNDER ASKING PRICE

Why did I lose this auction? It sold for 4.24 and my snipe was 13.99?

Thanks.
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Cupid



Joined: 09 Aug 2007
Posts: 7970
Location: Bristol, UK

PostPosted: Fri Feb 19, 2016 9:00 pm    Post subject: Reply with quote

Was this snipe Mirrored?

If so what was the status that Gixen gave the snipe on the Mirror tab?

Did you also place any bids manually?
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Mark
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John
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PostPosted: Sat Feb 20, 2016 6:50 am    Post subject: Reply with quote

Thanks Mark. I appreciate the reply - the snipe was not mirrored, I placed the 1st bid - 3.99, then I set my snipe at 13.99 in Gixen in left.

I completely understand snipes fail sometimes and its my fault for not having mirror service.

Now, I'm just looking for a logical explanation because "BID UNDER ASKING PRICE" doesn't make sense.

I don't see any retractions and I was not logged into eBay myself. Any idea what happened? The auction only had 2 bidders - me first then the winner with 8 seconds left.

Thanks,

John
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Feb 20, 2016 8:56 am    Post subject: Reply with quote

John,

It looks like this snipe was late, and the status was mis-interpreted by Gixen.

Sorry about the confusion - I will see that I fix this.
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PostPosted: Sat Feb 20, 2016 8:56 am    Post subject:

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John
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PostPosted: Sat Feb 20, 2016 9:53 am    Post subject: Thanks Reply with quote

Thanks Mario. I appreciate it.

I love the service and I always recommend it to other sports memorabilia collectors on those boards. This is the first issue I've ever had and I snipe a lot.

John
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7267

PostPosted: Sat Feb 20, 2016 9:59 am    Post subject: Reply with quote

Unfortunately it happens that snipes are late. It's rare, but that 1 in 300 that's late still happens. Since I have 30,000 or so snipes in the database at every moment, I can see statistics that individual users can't.

And while I obviously have an interest in promoting mirror service, I believe myself that it's worth having it, exactly for this reason.
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