| View previous topic :: View next topic |
| Author |
Message |
s-last-o9m4ri0k
Guest
|
 Posted: Fri Oct 16, 2015 11:01 am Post subject: Error 101 |
 |
|
Hi,
I am unable to log in to Gixen - error101, I am also unable to log into Gixen.com. I have been suspended for 1 hour due to Gixen.Com telling me that I have entered the wrong password under the 5 x rule. The password I have given is the correct password and I have verified this with Ebay. Some time, a few weeks ago I did pay a further subscription. Help.
Regards
Les Smith |
|
| Back to top |
|
 |
Cupid
Joined: 09 Aug 2007
Posts: 7956
Location: Bristol, UK
|
| Posted: Fri Oct 16, 2015 11:33 am Post subject: |
|
|
Since you mention two errors I assume the 'error101' is from the Gixen Desktop Manager?
With password acceptance problems, if they don't resolve themselves in a few hours (sometimes Ebay takes temporary measures which affect accounts only for a short time) then it is best to revert to using email...
You can contact Mario direct at the support address given on the Contact tab above. Please always include your Ebay id in any emails, but never your password.
The reason it is necessary to go that way is because the solution could well rely on access to your personal credentials and, for the sake of your own security, you would not want to go into that on an open discussion forum such as this.
_________________
Mark |
|
| Back to top |
|
|
mario
Site Admin
Joined: 03 Oct 2006
Posts: 7253
|
| Posted: Fri Oct 16, 2015 12:00 pm Post subject: |
|
|
| Les, please try to log in to the web interface first (after that hour expires, it it hasn't already), then let me know if that worked. |
|
| Back to top |
|
|
s-last-o9m4ri0k
Guest
|
| Posted: Fri Oct 16, 2015 12:03 pm Post subject: Error 101 |
|
|
Hi Mario,
Thank you, I am up and running.
Regards
Les Smith |
|
| Back to top |
|
|
Gixen
Advertisements
|
| Posted: Fri Oct 16, 2015 12:03 pm Post subject: Error 101 |
|
|
|
|
| Back to top |
|
|
|
Search
