Standard browser login works - error on mobile browser

Jumski · Guest

Wanted to give Gixen a try.

Logged in on iPhone Safari browser.
When asked, I press "choose mobile browser.
I get a log in error, password not correct bla bla.

Log out and in to eBay. No problem.
Log in to Gixen standard browser. No problem.

Log into Gixen mobile browser - still error:

"Password is not a match. Could not log you in. (33)"

Whats wrong?!

Cupid · Joined: 09 Aug 2007 Posts: 8003 Location: Bristol, UK

Thank you for your detailed explanation of the issue... is Jumski your Ebay id?

If Mario does not pick this up promptly here, this is another of those occasions where he may be able to give you more detailed and tailored advice specific to your account if you contact him via the support address given on the 'Contact' tab above. Please include your Ebay id, but not your password, in any email communication... you may also wish to mention that you have already laid out the main aspects of your issue here on the Community forum.
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Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7281

Please email me and include your username.

Guest · Posted: Sun Oct 11, 2015 12:30 pm Post subject:

My eBay ID is "jumski" (without "")

Unfortunately im not able to login to Gixen with my username, not on any browser on any of my 3 devices (PC, Mac, iphone).

On the PC I managed to change proxy to Gixen - but still not able to login.

Tried Gixen desktop Manager.

NOT able to login with Ebay user name (get Error 101, I think).

But I WAS able to start the Desktop Manager with MY EBAY EMAIL ID.
I successfully installed 3 ebay schedules which is correctly followed in the main UI.

QUESTION IS NOW: Will Ebay recognize that these bids will come from my user, when Im logged in the Desktop Manager with my Ebay email?

Im in kind of a hurry as the 3 auctions will end on the same time tonight (as I normally snipe "manually).....

Hope for a quick reply.

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Cupid · Joined: 09 Aug 2007 Posts: 8003 Location: Bristol, UK

If you are able to log in to Gixen with your Ebay registered email address and set up snipes... then Gixen should be able to place the bids for you as you wish.

I would advise getting your normal id log in sorted out though... Gixen will not recognise these two different log in credentials as the same, even though Ebay does.

As Mario requested the best way to do that will be via email.
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Mark

Guest · Posted: Sun Oct 11, 2015 1:24 pm Post subject: