EBAY ERROR: LOGIN TIMEOUT (1)

off.your.trolley · Guest

Hello
Anyone any idea why I woild get the error above & therefore no bid placed please Sad

Item id 251933879825
Thank you

Cupid · Joined: 09 Aug 2007 Posts: 7928 Location: Bristol, UK

Was the snipe mirrored, and if so did you get the same error on both servers?

If not it was probably a random failure... with a single server that happens in around 1 in 500 snipes.... which is why the mirror server exists.
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Mark

Guest · Posted: Sun May 03, 2015 12:33 am Post subject:

Oh ok, thank you. No it was not mirrored.

lone_wolf_mhiml · Guest

I just had the same problem. It happened 1 time (271858319618) on main server and 10 times (271858303230, 281680813566, 281680817120, 281680820213, 271858319618, 281680825341, 281680832841, 271858332281, 281680844529, 271858344272) on mirror server. My mirror subscription is good until Wed, Oct 14, 2015. Is there a way to investigate what happened? Thank you in advance.

Gixen · Advertisements

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

lone_wolf,

It looks like ebay had an issue some 8 hours ago or so, as all servers were affected. They haven't posted anything on their announcement board, but there is no doubt that there was an issue.

guest · Guest

This is gixen looking to add subscribers to the pay service. It's funny how the only snipe I had a chance at failed today. Maybe it went so low because other snipes failed as well but I think we're just getting messed with myself

Cupid · Joined: 09 Aug 2007 Posts: 7928 Location: Bristol, UK

As I have stated elsewhere... a deliberate downgrade of the service to customers that use the free service would be a strange way to attempt to recruit more users to the paid one.

Can I remind you, it's $6 per year, no-one is ever going to be making a fortune from this site, however many sign up for that service.
_________________
Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

Guest · Posted: Thu May 14, 2015 10:57 am Post subject: Re: lol

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

I took the pain to find your username based on your ip number and took a look at your snipes and snipe history, and for the life of me I don't see the snipe you are talking about. I see no failures on your account whatsoever.

Please let me know what the item id is - if there is a failure of some kind I want to find out what happened.

Guest · Posted: Thu May 14, 2015 11:16 am Post subject:

mario · Site Admin Joined: 03 Oct 2006 Posts: 7241

Found it now. It looks like that snipes were failing for about 6-7 minutes around that time from the main server. Mirror server was fine during this time, so I assume datashack (primary ISP) had an issue around then.

I assure you that I would never do something like this deliberately - in fact both customers and I are much better off when everything works without a glitch, even the free service.