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aurel1269
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 Posted: Sat Apr 04, 2015 5:10 am Post subject: i can't connect to gixen |
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hello
i cannot connect to gixen, it says my identification is fake.
i haven't change my eBay password.
what should I do?
thanks |
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markesims
Guest
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| Posted: Sat Apr 04, 2015 5:59 am Post subject: Cant login either |
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Unable to connect to given either on web or iPhone app. Something change?
I have not changed my password recently, and I can login to eBay. |
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Cupid
Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK
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| Posted: Sat Apr 04, 2015 8:46 am Post subject: |
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Are either of you getting the instructions about setting up the Gixen proxy?
If not, what exactly is the error message that you get?
_________________
Mark |
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markesims
Guest
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| Posted: Sat Apr 04, 2015 10:16 am Post subject: Cant login either |
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| Cupid wrote: | Are either of you getting the instructions about setting up the Gixen proxy?
If not, what exactly is the error message that you get? |
I don't remember the exact message but implied I had used the wrong password / eBay had refused the login. It is working now for me. |
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Gixen
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| Posted: Sat Apr 04, 2015 10:16 am Post subject: Cant login either |
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markesims
Guest
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| Posted: Sat Apr 04, 2015 11:22 am Post subject: Re: Cant login either |
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| markesims wrote: | | Cupid wrote: | Are either of you getting the instructions about setting up the Gixen proxy?
If not, what exactly is the error message that you get? |
I don't remember the exact message but implied I had used the wrong password / eBay had refused the login. It is working now for me. |
As a matter of fact, I did keep a copy of the message on my Mac (just fyi since now it is working for me...)
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Password is not a match. Could not log you in.
eBay refused your password. Please check the following:
1) If you changed your eBay password, it may take up to 24 hours for you to be able to log in to Gixen. This is because it is common for eBay to inserts captcha images in that time period, preventing Gixen from logging in on your behalf.
2) Try to log in with the same username/password combination directly at the ebay website. If this fails, you have to resolve the problem with ebay directly.
3) If you use multiple languages / locales, check that your keyboard is set to the right one.
4) Some special characters presented a problem for Gixen in the past. If you use an unusual character in your ebay password, please let us know what it is (never email your full password, just the character in question).
5) If you changed your ebay password, the new password applies to Gixen as well. All the snipes scheduled with the old password are invalid and you have to re-enter them. You can no longer see the old sniping entries.
6) Finally, as of May 21st 2014, you may have to associate your account with Gixen IPs. You can do that by using Gixen socks proxy, by following instructions on
© 2006 Gixen.com. eBay® is a registered trademark of eBay, Inc. Gixen.com is in no way affiliated with eBay, Inc. |
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Cupid
Joined: 09 Aug 2007
Posts: 7923
Location: Bristol, UK
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| Posted: Sun Apr 05, 2015 1:23 am Post subject: |
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If it happens again, I recommend that you follow the instructions given under point 6.
_________________
Mark |
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