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G Eichbaum
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PostPosted: Wed Nov 05, 2014 8:25 am    Post subject: gixen Reply with quote

Tried free trial did not work
Does not remember password
Cannot reset password
So I paid for something that does not work
Now cannot claim money back and lost out on bargain on ebay
Rubbish app
Even there emoticons do not work[/b]
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Cupid



Joined: 09 Aug 2007
Posts: 5678
Location: Bristol, UK

PostPosted: Wed Nov 05, 2014 10:54 am    Post subject: Reply with quote

Please can you provide the auction number for a snipe which did not work, so that it can be investigated.

Rolling Eyes Wink The emoticons work for me, you need to submit the post before they are activated in your text.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6275

PostPosted: Wed Nov 05, 2014 4:46 pm    Post subject: Reply with quote

I do issue refunds to unhappy customers, please email me.

I would like to find out what happened however - if there is a problem I would like to know about it.
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